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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in auditing and compliance within managed care, with a focus on regulatory standards and provider oversight. Proficient in conducting audits, developing corrective action plans, and ensuring adherence to DHCS, CMS, and NCQA requirements.
Highest-signal resume keywords
Registered Nurse License (RN)Auditing ExperienceDHCS-CSR CertificationRegulatory ComplianceAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical ExperienceAudit DocumentationData AnalysisRegulatory InterpretationCorrective Action PlansFacility Site ReviewsMedical Record ReviewsCompliance MonitoringProject CoordinationData Entry
Soft Skills
Communication SkillsInterpersonal SkillsProblem-Solving SkillsAttention to DetailOrganizational Skills
Tools & Technologies
MS OfficeCompliance Tools
Certifications & Qualifications
Registered Nurse License (RN)DHCS-CSR Certification
Industry Keywords
Managed CareDHCSCMSNCQAMedi-MediAudit OversightProvider ComplianceLegislative ReviewContractual RequirementsQuality Standards
About the role
Key responsibilities & impact- Perform and provide oversight for the Managed Care Plan’s DHCS auditing team
- Conduct and oversee initial and subsequent reviews of Primary Care Provider sites, including Facility Site Reviews and Medical Record Reviews
- Complete monthly audit assignments within established timelines with thorough, compliant documentation
- Review, analyze, and interpret DHCS All Plan Letters, legislative, statutory, regulatory, and contract language
- Develop implementation and communication plans for regulatory compliance and provider data requirements
- Audit SCAN-contracted and collaborative PCP offices serving Medi-Medi members under CMS, DHCS, and contractual requirements
- Provide auditing and post-audit documentation training, feedback, and improvement recommendations
- Conduct closing meetings and provide preliminary overviews of compliance audit results
- Support providers with corrective action plans, CAP monitoring, education, and compliance tools
- Respond to provider disagreements with audit findings and analyze submitted reports and correction requests
- Explain regulation interpretations and their application
- Conduct annual oversight projects, correspondence, project coordination, delegated compliance monitoring, status reporting, and regulatory update coordination
- Represent the Delegation Oversight Unit as a service delivery compliance subject matter expert
- Partner with Compliance on SCAN policies related to NCQA, DHCS, CMS, and other regulatory revisions
- Escalate longstanding non-compliance issues and identify barriers for supervisors/managers
- Educate providers on delegated claims processing and denial of claims involving member liability
- Review delegated administrator letters, Compliance Program processes, and data submissions for accuracy and compliance
- Maintain member privacy and confidential information
- Adhere to quality, compliance, and regulatory standards
- Support SCAN’s vision and goals and perform other duties as assigned
Requirements
What you’ll need- Registered Nurse License (RN) required (current and active California license in good standing)
- 2+ years clinical experience, including but not limited to ER/Acute Care nursing
- Associate's Degree in Nursing
- DHCS-CSR (certified site reviewer) preferred
- Prior auditing experience preferred
- Ability to work independently and in a team environment
- Beginning to working knowledge of the subject matter
- Basic technical skills for the functional area
- Basic problem-solving skills
- Good communication and interpersonal skills
- Analytical, critical thinking, problem-solving, and decision-making skills
- Strong attention to detail and organizational skills
- Ability to prioritize multiple and competing tasks in a fast-paced environment
- Proficient in MS Office and data entry
- Valid driver’s license, automobile insurance, and reliable transportation
- Ability to drive in assigned territory and flex to other areas as assigned
- Background check required
Benefits
Comp & perks- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- 11 paid holidays per year
- 1 floating holiday
- Birthday off
- 2 volunteer days
- Excellent 401(k) Retirement Saving Plan with employer match
- Robust employee recognition program
- Tuition reimbursement
- Equal pay and inclusive benefits
- Opportunity to become part of a team that makes a difference to members and the community
