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Scarborough Health Network

Business Analyst, IT PMO

Scarborough Health Network

. Support delivery of digital, IT, and clinical transformation initiatives across Scarborough Health Network .

Posted 10/15/2026full-timeScarborough • CanadaMid-LevelSenior💰 CA$47 - CA$54 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis, particularly in IT and digital health environments, with a strong focus on eliciting, documenting, and validating complex requirements. Proven ability to support digital transformation initiatives while ensuring compliance with governance standards and fostering relationships across clinical and operational teams.

Highest-signal resume keywords
Business AnalysisDigital TransformationClinical Systems (EMR/Epic)Stakeholder EngagementRequirements Documentation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Requirements ElicitationWorkflow AnalysisProcess RedesignSolution ValidationUAT ParticipationDocumentation PracticesPMO Standards AlignmentAuditability and TraceabilityGovernance ComplianceChange Management
Soft Skills
Interpersonal SkillsNegotiation SkillsTeam EngagementFacilitation SkillsCoaching Skills
Tools & Technologies
PMO ToolsDocumentation ToolsDigital Solutions
Industry Keywords
Digital HealthClinical SafetyOperational ContinuityPrivacy/Security-by-DesignEquity and AccessibilityPatient-Centered Care

About the role

Key responsibilities & impact
  • Support delivery of digital, IT, and clinical transformation initiatives across Scarborough Health Network
  • Elicit, document, and validate business, clinical, and technical requirements
  • Develop structured requirements artefacts for solution design, procurement, and delivery
  • Ensure requirements reflect clinical safety, operational continuity, and privacy/security-by-design principles
  • Analyze current-state workflows and identify optimization and transformation opportunities
  • Document future-state processes aligned with digital solutions and organizational priorities
  • Support business process redesign with clinical and operational stakeholders
  • Keep enterprise and business architecture up to date for each implemented IT initiative
  • Partner with assigned departments and programs under the PMO account model
  • Build relationships with clinical leaders, operational teams, and corporate stakeholders
  • Bridge business users and technical teams to ensure fit-for-purpose solutions
  • Complete weekly rounding with leaders and staff to ensure IT issues and requests are ticketed, logged, and updated
  • Support Senior Project Managers in planning, execution, and implementation
  • Contribute to business cases, functional specifications, and testing documentation
  • Participate in solution validation, UAT, and go-live readiness activities
  • Align requirements and documentation with SHN PMO standards and governance processes
  • Support compliance with IT governance bodies including CPRC, ASRB, and CAB
  • Maintain auditability, traceability, and lifecycle documentation
  • Promote standardized PMO templates, tools, and documentation practices
  • Contribute to continuous improvement of PMO processes, tools, and methodologies
  • Support knowledge transfer and solution sustainability

Requirements

What you’ll need
  • Undergraduate degree in Health, Business, Information Technology, or related field (required)
  • Minimum 3–5 years of experience in business analysis, preferably in IT or digital health environments
  • Demonstrated experience gathering and documenting complex requirements across multiple stakeholders
  • Strong understanding of business analysis practices, methodologies, and tools
  • Experience supporting IT, clinical systems (e.g., EMR/Epic), or digital transformation initiatives considered an asset
  • Excellent work performance and attendance record
  • Commitment to fostering a culture of diversity, equity, and inclusion
  • Commitment to advancing equity, accessibility, and patient-centered care through digital innovation
  • Ability to model integrity, resilience, and adaptability in a rapidly evolving digital health environment
  • Ability to develop and influence relationships at all levels, with strong interpersonal and negotiation skills
  • Strong team engagement, facilitation, and coaching skills
  • Demonstrated experience leading large-scale transformation and change initiatives

Benefits

Comp & perks
  • Equal opportunity employer committed to inclusiveness and diversity
  • Barrier-free and accessible employment practices
  • Accommodation throughout the recruitment process