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Implementation Manager
SchooLinks. Own the end-to-end implementation for a portfolio of districts, including platform onboarding, data ingestion, configuration of add-on modules, training, change management, communication, and continuous project management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in end-to-end implementation processes, project management, and client engagement within the K-12 EdTech sector. Proficient in managing complex projects, training stakeholders, and ensuring compliance with state requirements.
Highest-signal resume keywords
Project ManagementImplementation ExperienceCustomer SuccessCommunication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data IngestionConfiguration ManagementImplementation PlanningTraining DeliveryRisk Management
Soft Skills
Detail-OrientedWritten CommunicationVerbal CommunicationStakeholder Engagement
Tools & Technologies
GainsightSalesforce
Industry Keywords
K-12 EducationEdTechChange ManagementClient-Facing RoleCompliance Requirements
About the role
Key responsibilities & impact- Own the end-to-end implementation for a portfolio of districts, including platform onboarding, data ingestion, configuration of add-on modules, training, change management, communication, and continuous project management
- Lead kickoff calls and project alignment sessions with district stakeholders, establishing ownership structures, rollout timelines, and measurable success criteria
- Build phased implementation plans tailored to each district's purchased modules, grade levels served, and state compliance requirements
- Lead training sessions with district champions
- Travel 20–25%, heavily during back-to-school season
- Maintain an implementation tracker for each district using Gainsight and Salesforce
- Lead recurring check-in calls with district champions and executive sponsors
- Proactively surface risks to launch timelines and escalate to the Director of Implementations as needed
Requirements
What you’ll need- 3+ years of experience in implementation, customer success, project management, or a client-facing role, preferably in K-12 EdTech or education services
- Proven ability to manage multiple complex projects simultaneously across different clients, timelines, and configurations
- Exceptional written and verbal communication skills
- Comfortable presenting to district leadership and writing clear, action-oriented follow-ups
- Highly organized and detail-oriented, with the ability to build consistent processes across a varied client portfolio
Benefits
Comp & perks- 100% health care coverage for Employee
- 401K with company matching
- Dental & Vision
- Parental Leave
- Subsidized gym membership
- Remote work stipend
- Annual team offsite
- On track earnings range (base + bonus) of $80,000 - $110,000 USD