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Senior HR Operations and Benefits Specialist
ScienceLogic. Support day-to-day administration of employee benefit programs across India and the United States .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing employee benefits programs across multiple countries, with a strong focus on compliance and operational excellence. Proficient in HRIS and benefits administration systems, ensuring accurate data management and effective communication with stakeholders.
Highest-signal resume keywords
5+ Years Experience In Benefits AdministrationKnowledge Of India Employee Benefits ProgramsU.S. Employee Benefits Compliance KnowledgeExperience With HRIS And Benefits Administration SystemsStrong Attention To Detail And Operational Discipline
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits AdministrationEmployee Lifecycle OperationsOnboarding And Offboarding ProcessingData ValidationHR Compliance SupportStatutory Leave ManagementPayroll CoordinationDocument ManagementAudit SupportProcess Documentation
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationStrong Judgment And Discretion
Tools & Technologies
HRISBenefits Administration SystemsPayroll SystemsCase-Management SystemsDocument-Management Systems
Industry Keywords
PFESIGratuityERISACOBRAACAHIPAAFMLAHealth And Welfare ProgramsRetirement Benefits
About the role
Key responsibilities & impact- Support day-to-day administration of employee benefit programs across India and the United States
- Serve as a primary point of contact for employee questions about benefits, eligibility, enrollment, qualifying life events, and leave programs
- Manage and support India benefits programs, including medical and insurance programs, PF, ESI, gratuity, and statutory leave
- Support administration of U.S. health and welfare programs, retirement programs, and other company-sponsored benefits
- Maintain working knowledge of U.S. benefits requirements and partner with U.S.-based HR team members and vendors on administration and compliance
- Coordinate annual Open Enrollment activities, including communications, system updates, enrollment activities, and issue resolution
- Support leave administration across India and the United States
- Process and reconcile benefit enrollments, changes, terminations, dependent updates, and qualifying life events
- Partner with brokers, carriers, third-party administrators, Payroll, and vendors to resolve questions and discrepancies
- Support benefit renewals, audits, invoice reconciliation, eligibility reviews, reporting, and data validation
- Lead and administer global HR operations throughout the employee lifecycle, including pre-employment, onboarding, employee changes, transfers, promotions, leaves, and offboarding
- Own onboarding administration, including documentation, data entry, approvals, policy acknowledgments, background and pre-employment coordination, benefits and payroll handoffs, and completion tracking
- Administer job, compensation, manager, location, status, and organizational changes
- Lead termination and offboarding processing, including documentation, HRIS updates, final payroll and benefits coordination, access and equipment notifications, communications, and record maintenance
- Process employment verifications and employee documentation requests
- Maintain accurate, audit-ready employee data, personnel records, and documentation in HRIS and People systems
- Provide HR compliance and audit support, including document collection, data validation, reporting, records, policy acknowledgments, statutory submissions, and responses to requests
- Respond to general employee HR inquiries and resolve routine operational matters
- Maintain and improve HR policies, employee resources, SOPs, checklists, controls, and process documentation
- Identify and implement opportunities to streamline, automate, and strengthen benefits and HR operational processes
Requirements
What you’ll need- 5+ years of progressively responsible experience in Benefits, Global HR Operations, Human Resources, or a related field
- Strong knowledge of India employee benefits and statutory programs, including PF, ESI, gratuity, insurance programs, and applicable leave requirements
- Working knowledge of U.S. employee benefits, including health and welfare programs, retirement benefits, leave administration, and applicable regulations
- Familiarity with U.S. benefits regulations such as ERISA, COBRA, ACA, HIPAA, and FMLA is strongly preferred
- Demonstrated experience independently leading and administering global employee lifecycle operations, including onboarding, employee changes, transfers, promotions, leaves, offboarding and termination processing, employment verifications, personnel records, and routine HR compliance support
- Material prior experience operating within a global or multi-country HR environment
- Hands-on experience establishing, documenting, and sustaining scalable global HR operational foundations, including standard operating procedures, checklists, service expectations, controls, data-quality practices, and audit support
- Experience partnering with insurance providers, benefits brokers, third-party administrators, Payroll, Finance, Legal, IT, managers, and other internal and external stakeholders
- Demonstrated experience using HRIS, benefits administration, payroll, case-management, and document-management systems
- Strong attention to detail, operational discipline, and follow-through
- Excellent written and verbal communication skills
- Strong judgment and discretion when handling confidential and sensitive employee information