Senior Business Manager – Squad Lead

Score Group Brasil

. Lead, develop, and engage the client service team, fostering a collaborative, high-performing, and results-oriented environment .

Posted 10/28/2026full-timeSão Paulo • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships and developing strategic communication and marketing initiatives that drive revenue growth and profitability. Proven ability to lead multidisciplinary teams, manage budgets, and identify business expansion opportunities in dynamic environments.

Highest-signal resume keywords

Client Relationship ManagementBudget Control and Profitability TrackingStrategic Planning and Decision-MakingBusiness Development and Opportunity IdentificationTeam Leadership and Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business ManagementAccount DevelopmentOperational Finance ManagementBudget ApprovalRevenue Growth StrategiesPerformance Indicator TrackingCommunication Strategy DevelopmentAgility in Decision-MakingOpportunity IdentificationProfitability Analysis

Soft Skills

Results-Oriented MindsetNegotiation SkillsProblem-SolvingCollaborationAdaptability

Industry Keywords

Client ServicesMarketing AgencyShopper MarketingCommercial TargetsDynamic Environments

About the role

Key responsibilities & impact

Lead, develop, and engage the client service team, fostering a collaborative, high-performing, and results-oriented environment
Coordinate squad activities, ensuring organization, demand prioritization, quality, and on-time delivery
Manage the squad budget, monitoring costs, profitability, and financial results
Review and approve budgets, balancing client needs with business objectives
Strategically manage major accounts, strengthening client relationships and identifying growth opportunities
Act in a commercial and consultative capacity, growing existing accounts and pursuing new business opportunities
Track commercial targets and performance indicators, proposing strategies to drive revenue growth and account profitability
Identify opportunities to expand scope, develop new projects, and offer solutions that add value for clients and the business
Contribute to the development and direction of communication strategies throughout the shopper journey
Anticipate client needs and propose solutions aligned with their strategic and commercial objectives
Identify risks, resolve issues, and make decisions with agility, autonomy, and strategic insight
Foster integration among the teams involved, ensuring alignment and delivery efficiency

Requirements

What you’ll need

Solid experience in business management, client services, or operations, preferably at a communications, marketing, or shopper marketing agency
Experience leading and developing multidisciplinary teams
Experience managing major accounts and relationships with strategic clients
Experience in account development, opportunity identification, and business expansion
Results-oriented mindset focused on commercial targets, revenue growth, and profitability
Knowledge of communication and marketing strategies focused on the shopper journey
Experience managing operational finances, budget control, budget approval, and profitability tracking
Strong strategic planning, negotiation, and decision-making skills
Ability to manage multiple demands and priorities in dynamic environments

Benefits

Comp & perks

This position is also open to candidates with disabilities
Hybrid work model