Sales Development Manager

Scratch Financial

. Lead a team of Sales Development Representatives focused on early customer outreach and engagement .

Posted 10/21/2026full-timePasadena • California • United StatesMid-LevelSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive knowledge of business development strategies and a results-oriented approach to achieving measurable business outcomes. Proven ability to lead high-performing teams, implement scalable outreach strategies, and foster a collaborative team culture in regulated industries such as FinTech and HCIT.

Highest-signal resume keywords

Business Development StrategiesSales Team LeadershipPipeline Generation StrategyAnalytical SkillsFinancial Technology Solutions

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales DevelopmentKPI EstablishmentData AnalysisCRM ManagementOutbound Outreach StrategiesCoaching and DevelopmentPerformance Metrics ReportingLead HandoffMarket Trend AssessmentRevenue Growth

Soft Skills

CollaborationProblem-SolvingCommunicationContinuous Learning MindsetAttention to Detail

Industry Keywords

FinTechHCITRegulated IndustriesStrategic PartnershipsCross-Functional Teams

About the role

Key responsibilities & impact

Lead a team of Sales Development Representatives focused on early customer outreach and engagement
Develop a strong pipeline of high-quality demos in partnership with Account Executives
Implement scalable outbound outreach strategies using phone and email
Establish KPIs and performance standards
Use data and call reviews to assess SDR effectiveness and identify coaching opportunities
Partner with Account Executives on ICP, outreach priorities, lead handoff, and pipeline generation strategy
Collaborate with RevOps, Product, and Marketing to improve lead quality, conversion rates, and CRM hygiene
Launch and manage structured SDR onboarding and continuous development programs
Run weekly team meetings and pipeline reviews
Foster an accountable, collaborative, and competitive team culture
Participate in player/coach activities when needed
Report on SDR performance metrics, pipeline health, and demo contribution
Identify process gaps, tooling needs, and automation opportunities

Requirements

What you’ll need

Extensive knowledge and understanding of business development strategies and best practices
Experience identifying and cultivating strategic partnerships and opportunities for business expansion
Results-oriented, with a demonstrated commitment to achieving and exceeding business objectives
Track record of delivering measurable business outcomes and driving revenue growth
Ability to work as a player/coach when needed to hit team goals
Ability to communicate the value proposition of financial technology solutions to healthcare professionals and other target audiences
Strong analytical skills to assess market trends, competitor activities, and customer needs
Continuous learning mindset and passion for teaching others
Minimum of 5 years of sales experience
2+ years leading high-performing business development teams
Ability to work collaboratively in cross-functional teams
Excellent problem-solving skills and attention to detail
Experience working in a matrixed organization structure is a plus
Experience working in FinTech, HCIT, or similarly regulated industries preferred

Benefits

Comp & perks

OTE of $160,000-$180,000
Equity
Unlimited PTO
Covered healthcare
Flex benefits
401(k) matching
Cell plan reimbursement
Monthly recognition opportunities
Continuous learning resources
Equity retention program
Generous parental leave
Hybrid work at the Pasadena office
Annual company-wide Hub Day onsite