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Technical Specialist I, SPO
SCS Global Services. Conduct onsite and remote certification audits in accordance with RSPO standards, certification requirements, and applicable ISO auditing guidelines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting certification audits in accordance with RSPO standards and ISO guidelines, with a strong focus on technical assessments, risk evaluations, and effective communication with clients and stakeholders. Proficient in maintaining quality management systems and documentation standards while ensuring compliance with industry best practices.
Highest-signal resume keywords
RSPO Certification SystemsISO 9001 Lead Auditor CertificationThird-Party Certification ProcessHCV and HCS AssessmentProfessional Auditing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Technical AssessmentsData ValidationDocument ReviewRisk EvaluationAudit Report PreparationAudit PlanningQuality Management SystemsCertification RequirementsSustainability StandardsEnvironmental Studies
Soft Skills
Strong Communication SkillsOrganization and PrioritizationAttention to DetailCustomer Service SkillsInitiative and Good Judgment
Tools & Technologies
MS Office SuiteDatabase SystemsQuality Management Tools
Certifications & Qualifications
RSPO Supply Chain Lead Auditor CertificationISO 9001 Lead Auditor Course
Industry Keywords
Palm Oil SectorManufacturing SettingSocial AuditingHuman Rights ActivitiesEUDR Requirements
About the role
Key responsibilities & impact- Conduct onsite and remote certification audits in accordance with RSPO standards, certification requirements, and applicable ISO auditing guidelines
- Complete assigned audits according to established timelines, verification requirements, and program procedures
- Perform technical assessments, data validation, document reviews, and risk evaluations
- Support development of audit plans, risk assessments, and verification approaches
- Prepare accurate audit reports with technical findings and supporting evidence
- Document, communicate, and close audit findings, including corrective action requests and follow-up activities
- Participate in witness audits and calibration activities
- Conduct technical research and interpret applicable standards
- Deliver certification services in accordance with quality, accreditation, and certification scheme requirements
- Participate in internal and external accreditation audits and support corrective actions
- Maintain competency records, training logs, calibration activities, and technical qualifications
- Maintain current knowledge of RSPO standards, EUDR requirements, certification updates, and industry best practices
- Support the SCS Quality Management System and documentation standards
- Assist with technical reviews of audit reports and certification documentation
- Support development and refinement of program templates, guidance documents, and quality management tools
- Participate in technical training, calibration exercises, and continuous improvement initiatives
- Communicate with clients, auditors, international affiliates, and internal stakeholders
- Provide clients with guidance on certification requirements, audit expectations, and documentation
- Support audit planning, client preparation, and project coordination
- Respond to routine technical and certification-related inquiries and escalate complex issues
- Build collaborative relationships to support service delivery and timely project completion
- Maintain professionalism and customer service throughout certification processes
Requirements
What you’ll need- Bachelor's Degree in natural resources, sustainability, environmental studies, or a related field
- 3+ years experience in professional auditing or quality assurance in a manufacturing setting
- Experience with the third-party certification process
- Professional experience in the palm oil sector, including palm oil mill, refinery, crusher, oleochemical producer, biodiesel, food manufacturing, home and personal care products, animal feed and/or cosmetic sector
- Experience in HCV and HCS assessment, social auditing, or involvement in human rights activities
- Demonstrable understanding of the latest version of RSPO Certification Systems
- RSPO Supply Chain Lead Auditor certification course or willingness to complete courses and training offered by SCS
- ISO 9001 Lead Auditor course training or willingness to complete the ISO course offered by SCS
- Ability and willingness to travel for audits up to 50-75% of the year
- Fluency in English with professional and technical verbal and written communication experience
- Strong organization and prioritization skills with exceptional attention to detail
- Proficient with MS Office Suite, including Outlook, Word, and Excel
- Ability to learn, adapt, and utilize various internal and external database systems
- Strong communication and customer service skills
- Initiative, good judgment, and ability to work independently under pressure in a changing environment
- Preferred: Master's Degree in natural resources, sustainability, environmental studies, or a related field
- Preferred: Professional fluency in another language such as French, Spanish, or Portuguese
Benefits
Comp & perks- Remote, home-office based role
- Flexible work arrangements
- Travel opportunities, including local, domestic, and international trips
- Professional training and development, including RSPO Supply Chain Lead Auditor and ISO 9001 Lead Auditor courses offered by SCS
- Equal employment opportunities