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Integration Specialist – BA
Sea Mar Community Health Centers. Provide Health Home services and supports to patients with complex medical, behavioral health, and social concerns .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Health Home services, care coordination, and patient support for individuals with complex medical and behavioral health needs. Proficient in conducting screenings, creating Health Action Plans, and collaborating with interdisciplinary teams to enhance patient outcomes.
Highest-signal resume keywords
Health Home ServicesCare CoordinationSubstance Use DisordersCPR CertificationBilingual English/Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Functional ScreeningSelf-Management ScreeningElectronic Health Record ProgramsTyping ProficiencyMedical TerminologyChronic Condition ManagementPatient MonitoringHealth Action PlansDocumentation SkillsCommunity Resource Knowledge
Soft Skills
Effective CommunicationMotivational InterviewingInterdisciplinary Team CollaborationIndependent WorkPatient Engagement
Tools & Technologies
Microsoft OfficeScheduling DatabaseElectronic Health Record Systems
Certifications & Qualifications
Basic Life Support (BLS) CPRWA State Health Homes Care Coordinator Certification
Industry Keywords
Chronic Mental IllnessUnderserved PopulationsCare ManagementTransitional CareCommunity Agencies
About the role
Key responsibilities & impact- Provide Health Home services and supports to patients with complex medical, behavioral health, and social concerns
- Meet patients in homes, communities, inpatient settings, and clinics
- Conduct functional, self-management, fall-risk, depression, anxiety, substance-use, and other relevant screenings
- Review screenings and electronic records and consult other service providers
- Create Health Action Plans with long-term goals, short-term goals, and actionable steps
- Provide health promotion, patient/family support, care coordination, transitional care, referrals, and comprehensive care management
- Monitor patients in person or by phone for symptom, life-circumstance, and medication changes
- Use motivational interviewing to support achievement of Health Action Plan goals
- Review Health Action Plans and screenings with patients or families every four months
- Engage patients and supporters in chronic-condition self-management
- Maintain communication with the patient care team and support clients during provider visits
- Participate in case reviews and multidisciplinary meetings
- Collaborate with Care Management RNs, Master’s-level Integration Specialists, and Care Managers
- Consult behavioral health providers and coordinate with community providers and case managers
- Document calls, visits, contacts, encounters, and outcome measurements daily
- Maintain appointment reconciliation in the scheduling database
- Carry a caseload of up to 60 patients as assigned
- Provide up to two contacts per month for high-intensity patients
- Perform other duties as assigned
Requirements
What you’ll need- BSW or BA/BS in Human Services, Health Sciences or related field with experience in social service case management or care coordination
- Other bachelor’s-level applicants with similar experience may be considered with contractor/state certification approval
- Applicants without the degree may be considered with two years of relatable experience and contractor/state certification approval
- Experience working with underserved, transient populations
- Experience with substance use disorders, chronic mental illness, and chronic medical conditions
- Experience working with community agencies and strong knowledge of community resources
- Ability to understand medical terminology pertaining to chronic conditions
- Ability to work with an interdisciplinary care team
- Ability to work independently and professionally as an interdisciplinary team member
- Must be able/willing to work with translators if not bilingual
- Must have or obtain CPR certification within the initial probationary period
- Must obtain Basic Life Support (BLS) CPR within 90 days of hire and maintain current certification
- Valid driver’s license, proof of auto insurance, safe vehicle, and satisfactory driver’s abstract
- Up-to-date vaccination record
- Pre-hire and annual TB test screening
- Annual employee health screening
- Annual influenza vaccine, unless an approved medical or religious exemption applies
- Typing proficiency of at least 45 wpm
- Demonstrable computer skills and ability to learn applications with minimal supervision
- Working knowledge of Microsoft Office
- Ability to learn and use electronic health record programs
- Ability to read and interpret safety rules, instructions, manuals, and procedures
- Ability to write routine reports and correspondence
- Ability to communicate effectively with patients, families, and colleagues
- No history or evidence of alcohol or other drug misuse for three years before employment and no misuse while employed
- No disqualifying felony, assault, abuse, fraud, or harm-related conviction history
- Must complete agency and state mandatory trainings
- Must complete WA State Health Homes Care Coordinator certification training within 60 days of hire when contractually necessary
- Must acquire and maintain state Health Homes Care Coordinator certification
- Bilingual English/Spanish preferred
Benefits
Comp & perks- Medical
- Dental
- Vision
- Prescription coverage
- Life Insurance
- Long Term Disability
- EAP (Employee Assistance Program)
- Paid-time-off starting at 24 days per year
- 10 paid Holidays
- 401(k)/Retirement options
- Opportunity for advancement
- Culturally diverse work environment