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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial operations within the pharmaceutical industry, focusing on sales force effectiveness, incentive compensation, and project management. Proven ability to optimize processes and collaborate across functions to drive business results and support product launches.
Highest-signal resume keywords
Commercial Operations ManagementSales Force EffectivenessCRM Systems ManagementProject ManagementIncentive Compensation Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsPerformance ReportingData AnalyticsInventory ManagementForecastingBudgetingField OperationsSample ManagementMarketing Material FulfillmentProcess Improvement
Soft Skills
Analytical SkillsOrganizational SkillsProblem-Solving SkillsWritten CommunicationVerbal Communication
Tools & Technologies
SalesforceCRM SystemsCommercial Insights & AnalyticsBusiness Insights
Industry Keywords
PharmaceuticalBiotechnologyCommercializationU.S. Product LaunchComplianceVendor ManagementCross-Functional Coordination
About the role
Key responsibilities & impact- Lead commercial operations supporting the launch and ongoing commercialization of Atzumi™
- Oversee sales force effectiveness, incentive compensation, sales operations, sample management, and marketing material fulfillment
- Lead territory alignment, field sizing, targeting, segmentation, call planning, and performance reporting
- Develop and administer sales incentive compensation plans, contests, and ongoing optimization
- Develop performance dashboards and incentive compensation trackers with Business Insights
- Oversee product sample forecasting, inventory management, distribution, reconciliation, and PDMA compliance
- Lead marketing material fulfillment and distribution processes
- Manage CRM systems and DCR processes
- Optimize commercial operations systems, data, and reporting with Commercial Insights & Analytics and IT
- Partner with Sales and Marketing to implement processes supporting commercial strategies and programs
- Lead planning and execution for National Sales, POA, and Regional Sales meetings
- Coordinate internal and external commercial meetings, including logistics, vendors, budgets, and cross-functional coordination
- Manage external vendors and service providers
- Establish operational processes, policies, and controls for compliance, accuracy, and scalability
- Partner with Finance on budgeting, forecasting, and financial reporting
- Provide actionable insights and recommendations to Commercial leadership
- Lead process improvement initiatives and special projects
- Interact with senior management and major stakeholders to negotiate significant matters and drive business results
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, Life Sciences, or a related discipline required
- 8+ years of pharmaceutical or biotechnology commercial operations, sales operations, marketing operations, or related experience
- Demonstrated mastery of the field operations function and how it fits within the overall company and competitive environment
- Demonstrated experience with sales force effectiveness, incentive compensation, and field operations
- Experience managing pharmaceutical sample programs and marketing material fulfillment preferred
- Experience with CRM systems, Salesforce preferred, and commercial reporting and analytics
- Experience managing external vendors and cross-functional commercial projects
- Strong analytical, organizational, project management, and problem-solving skills
- Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, growing organization
- Strong written and verbal communication skills, with the ability to collaborate effectively across functions and with external partners
- Experience supporting a U.S. pharmaceutical product launch preferred
- Ability to travel as needed for company meetings and commercial activities
- Proven ability to direct the activities of a functional area through lower management, accountable for actions that impact departmental budgets
Benefits
Comp & perks- Health Insurance
- Dental & Vision Insurance
- Healthcare & Dependent Care FSA
- Employee Assistance Program (EAP)
- 401(k) Savings Plan
- Long-term Incentive Plan
- Life Insurance
- Accident & Disability Insurance
- Telemedicine
- Generous Paid Time Off
- Company Holidays