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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in creating high-converting short-form DTC copy for email and SMS campaigns, with a strong focus on brand voice alignment and conversion strategies. Proven ability to collaborate effectively in fast-paced environments while maintaining high standards of quality and attention to detail.
Highest-signal resume keywords
Short-Form DTC CopywritingEmail Campaign DevelopmentA/B Testing Copy VariationsEditing and ProofreadingKlaviyo Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Copy HierarchyHooks and OffersCalls-to-Action (CTAs)Conversion-Focused StructuresGrammar and PolishQuality AssuranceCustomer Journey StrategySegmentationRetention Marketing
Soft Skills
Attention to DetailCollaborative MindsetAdaptabilityStrong JudgmentReliability
Tools & Technologies
KlaviyoEmail Marketing PlatformsSMS Marketing Platforms
Industry Keywords
EcommerceRetention ProgramsPromotional CampaignsBrand Voice AlignmentLifecycle Automated Flows
About the role
Key responsibilities & impact- Support short-form DTC copy creation across multiple ecommerce client accounts as part of the Retention team
- Write short-form copy for promotional email campaigns, lifecycle automated flows, product launches, and retention programs
- Develop subject lines, preheaders, headlines, body copy, calls-to-action (CTAs), and SMS messaging
- Translate creative briefs and strategic objectives into clear, high-converting copy variations for A/B testing
- Incorporate client and internal feedback while preserving brand voice alignment and messaging clarity
- Perform quality assurance on all copy prior to launch to maintain a 98%+ error-free rate in grammar, polish, and brief compliance
- Collaborate with project managers, strategists, and designers to meet fast-paced deadlines
Requirements
What you’ll need- Proven portfolio showcasing short-form DTC email and SMS copy across at least 2–3 distinct ecommerce brand voices
- Strong understanding of copy hierarchy, hooks, offers, CTAs, and conversion-focused structures
- Excellent editing, proofreading, and English grammar skills with high attention to detail
- Strong judgment regarding when copy requires more context versus when less is more
- High adaptability to shift effortlessly between diverse brand tones, target audiences, and product categories
- Collaborative mindset with a commitment to reliability, meeting agreed SLAs, and delivering under fast-paced agency deadlines
- Experience working within Klaviyo or similar email/SMS marketing platforms is a bonus
- Familiarity with customer journey strategy, segmentation, and retention marketing agency practices is a bonus
Benefits
Comp & perks- HMO healthcare for you and your 1 dependent (with COVID insurance)
- 20 combined SL/VLs per year accrued from day one (10 accrued once you pass regularization)
- 13th-month bonus
- Government-mandated benefits
- Internet allowance
- Member Wellness Program
