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Retail Sales Support Administrator – FMCG

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. Act as the primary support for the Brand Manager and retail sales staff to drive operational efficiency .

Posted 10/20/2026full-timeRemote • PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales administration and operational support, with a strong focus on CRM proficiency, data management, and effective communication. Capable of enhancing team productivity through meticulous attention to detail and problem-solving skills.

Highest-signal resume keywords
Sales Administration ExperienceCRM ProficiencyExceptional Communication SkillsData Visualization SkillsAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ReportingOrder ProcessingData EntryNumerical AccuracyWorkflow Improvement
Soft Skills
Relationship BuildingAdaptabilityCalm Under Pressure
Tools & Technologies
CRM SystemsAdvanced Reporting Tools
Certifications & Qualifications
PH Citizenship
Industry Keywords
Retail SalesCommercial SupportAdministrative Assistance

About the role

Key responsibilities & impact
  • Act as the primary support for the Brand Manager and retail sales staff to drive operational efficiency
  • Manage the retail sales inbox and provide service support
  • Process orders accurately in the CRM
  • Enter promotional data, new product lines, and customer information into systems
  • Generate sales reports
  • Track account collection activities
  • Identify workflow bottlenecks and propose practical solutions to improve team productivity
  • Provide high-level administrative assistance to the Retail team
  • Report directly to the Australia-based Retail Manager

Requirements

What you’ll need
  • 2+ years in a sales administration or commercial support role
  • Exceptional written and verbal communication skills
  • Ability to build internal and external relationships
  • High proficiency in CRM systems
  • Solid computer literacy
  • Meticulous attention to detail
  • Strong numerical accuracy
  • Calm, adaptable approach to handling priorities in a fast-paced environment
  • Advanced skills in data visualization or advanced reporting tools are a bonus
  • Background in supporting executives with generalist administrative tasks is a bonus
  • PH citizenship required
  • Applications must be submitted in English

Benefits

Comp & perks
  • HMO healthcare for you and your 1 dependent (with COVID insurance)
  • 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization)
  • 13th-month bonus
  • Government-mandated benefits
  • Computer will be provided
  • Internet allowance
  • Access to work in one of our Manila-based offices
  • Member Wellness Program
  • Paid birthday leave and birthday treat
  • Welcome gift packs
  • Work anniversary gifts
  • Year-End Party and Christmas hamper