Patient Access Coordinator

Seattle Children's

. Collect accurate patient information and coordinate patient encounters.

Posted 10/7/2026full-timeRemote • Washington • United StatesJuniorMid-Level💰 $24 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient registration, scheduling, and coordination of care while ensuring effective communication and support for patients and families. Proficient in managing patient information and financial processes to optimize reimbursement and maintain compliance with healthcare standards.

Highest-signal resume keywords

Patient RegistrationEpic TrainingCustomer Service ExperienceHealthcare ExperienceAppointment Scheduling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Information CollectionReferral ProcessingDemographic Data ManagementFinancial Information CollectionInfection Prevention Standards

Soft Skills

Effective CommunicationProfessionalismCustomer Support

Tools & Technologies

CadenceOpTimeMyChart

Certifications & Qualifications

High School DiplomaAssociate’s Degree (Preferred)

Industry Keywords

Healthcare SettingPatient Access CoordinatorCultural FamiliarityBilingual Skills (Preferred)

About the role

Key responsibilities & impact

Collect accurate patient information and coordinate patient encounters.
Provide patient support services to ensure positive, professional, and efficient patient and family encounters.
Register patients and schedule appointments in Cadence and/or OpTime.
Coordinate care with other services and minimize access delays.
Process incoming referrals.
Triage patient telephone calls to appropriate resources.
Send MyChart invitations.
Collect and/or update demographic and financial information for optimal reimbursement.
Check in patients.
Collect copays and outstanding balances.
Inform of and collect signed consent for care.
Maintain standards for infection prevention.
Participate in strategic initiatives and hospital goal work.
Communicate effectively with patients and families.
Meet productivity and quality standards and comply with Patient Access Coordinator standard work.

Requirements

What you’ll need

High School Diploma or equivalent.
Minimum of two (2) years customer service and/or administrative support experience, and/or healthcare experience with/without scheduling and registration experience.
Must complete Epic Training and obtain a passing score on EUPA test within two (2) weeks of start date
Preferred: Associate’s Degree or at least two (2) years of college coursework in health care or related field.
Preferred: Minimum of three (3) years experience working in a health care setting or related field.
Preferred: Significant experience working with the general public in a health care/customer service environment.
Preferred: Familiarity with other cultures/bilingual skills.
Technology, connectivity, confidentiality, and workspace requirements are governed by applicable organizational remote work standards.
Ability to work Monday-Friday, 8-5.

Benefits

Comp & perks

Medical, dental, and vision plans
403(b)
Life insurance
Paid time off
Tuition reimbursement