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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities for sales operations, including proficiency in Pipedrive and Excel. Exhibits excellent communication, attention to detail, and strategic decision-making skills to enhance efficiency and client relations.
Highest-signal resume keywords
Pipedrive ManagementExcel ProficiencySales SupportCommunication SkillsAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Proposal PreparationContract ManagementSales Order TrackingClient Portfolio ManagementDocument Organization
Soft Skills
Relationship BuildingProactive AttitudeAnalytical ThinkingPrioritization SkillsExecution Excellence
Tools & Technologies
Microsoft OutlookPipedrive
Industry Keywords
Sales OperationsInformation TechnologyBusiness AdministrationMarketing
About the role
Key responsibilities & impact- Provide administrative support to the Sales team, monitoring processes and contributing to the efficiency of daily operations.
- Support the Sales team’s day-to-day needs and facilitate integration with other departments at Secureway.
- Prepare commercial proposals, quotes, and contracts for Information Technology products.
- Manage the client portfolios of Account Managers and Business Managers, including proposals and updates in Pipedrive.
- Answer calls, take messages, and contact clients regarding sales updates, information, and post-sales support.
- Keep client records, sales records, and orders up to date in Pipedrive and other systems.
- Create records and maintain controls in the portals used by the Sales department.
- Track sales orders through completion and provide status updates to the Account Manager or Business Manager when requested.
- Support the Procurement team with RMA-related requests and track the associated processes.
- Monitor reimbursements when requested.
- Organize documents for bidding and tender processes when requested.
- Provide information and support to other departments across the company.
- Support the organization of technology events and trade shows.
- Support contract and partnership negotiations with IT clients and suppliers.
Requirements
What you’ll need- Bachelor’s degree or currently pursuing a degree in Business Administration, Marketing, or a related field, with a sales-oriented profile.
- Previous experience in similar IT or Sales roles.
- Intermediate to advanced Excel skills and proficiency in Microsoft Outlook.
- Strong verbal and written communication skills.
- Excellent attention to detail and the ability to prioritize tasks.
- Knowledge of Pipedrive is a plus.
- Proactive and analytical profile, with strategic orientation, sound evaluation and decision-making skills, execution excellence, self-confidence, strong relationship-building skills, and commitment.
Benefits
Comp & perks- Hybrid position (in-office 3 days per week)
- Working hours: 9:00 a.m. to 6:00 p.m.
- Employment under Brazilian CLT labor regulations
- Open to applicants with disabilities