Cyber Security Analyst

Securian Financial

. Provide daily operational support for Palo Alto Firewalls, including policy changes, rule reviews, object updates, troubleshooting, and firewall hygiene coordination .

Posted 9/22/2026full-timeSaint Paul • Minnesota • United StatesMid-LevelSenior💰 $72,000 - $134,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting security operations, including firewall management, endpoint protection, and cloud security solutions. Proficient in troubleshooting technical issues, managing operational documentation, and collaborating with cross-functional teams to enhance security controls and service quality.

Highest-signal resume keywords

Palo Alto Firewall ManagementNetskope Secure Web Gateway SupportCrowdStrike Falcon AdministrationCarbon Black Endpoint ProtectionOperational Documentation Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Firewall Policy ManagementSecurity Policy CleanupTechnical Issue TroubleshootingScriptingAutomation

Soft Skills

Effective CommunicationCollaboration with StakeholdersWork ManagementProblem-Solving

Tools & Technologies

Palo Alto FirewallsNetskopeCrowdStrikeCarbon Black

Industry Keywords

Network SecurityEndpoint SecurityInfrastructure SecurityOperational Service ManagementSecurity Tool Performance

Tech Stack

Tools & technologies

CloudFirewalls

About the role

Key responsibilities & impact

Provide daily operational support for Palo Alto Firewalls, including policy changes, rule reviews, object updates, troubleshooting, and firewall hygiene coordination
Support Netskope operations, including policy administration, troubleshooting, configuration updates, and secure web gateway or cloud access security use cases
Support CrowdStrike operations, including sensor health checks, policy updates, exclusion reviews, and troubleshooting
Support Carbon Black operations, including agent health monitoring, policy maintenance, workstation and server troubleshooting, configuration updates, and coordination with endpoint engineering teams
Respond to operational tickets, service requests, maintenance tasks, and change activities within defined service level expectations
Investigate and resolve security tool performance, connectivity, policy enforcement, endpoint agent, and user-impact issues
Perform platform maintenance, configuration reviews, version validation, health checks, and documentation updates
Partner with security engineering, infrastructure, endpoint, network, and vendor teams on complex technical issues
Maintain operational documentation, standard operating procedures, troubleshooting guides, escalation paths, and knowledge base articles
Identify opportunities to improve operational efficiency, reduce recurring incidents, strengthen security controls, and improve service quality

Requirements

What you’ll need

Relevant experience supporting security operations, network security, endpoint security, or infrastructure security tools
Ability to troubleshoot technical issues using documentation and collaboration with peers, vendors, or engineering teams
Familiarity with tickets, service requests, change requests, maintenance activities, and operational service management processes
Ability to follow documented procedures and communicate gaps or improvement opportunities
Effective communication skills and ability to collaborate with technical and non-technical stakeholders
Ability to manage assigned work, seek clarification, and escalate issues appropriately
Experience with firewall rule recertification, security policy cleanup, and firewall policy management preferred
Experience supporting Netskope Secure Web Gateway preferred
Experience with CrowdStrike Falcon platform administration, sensor management, policy tuning, exclusion management, and operational troubleshooting preferred
Experience with Carbon Black endpoint protection administration, policy tuning, agent deployment, health monitoring, and operational troubleshooting preferred
Experience working with third-party vendors preferred
Basic scripting or automation experience preferred

Benefits

Comp & perks

Paid time off with additional PTO based on tenure
Parental, caregiver, bereavement, and military leave
Nine company-paid holidays
Company-funded pension plan
401(k) retirement plan with company contribution tied to performance, up to 10% of eligible earnings, with a 5% target
Medical, dental, and vision coverage from the first day of employment for associates and eligible family members
Volunteer paid time off
Company-sponsored volunteer events
Dollar-for-dollar matching gift program
Associate Resource Groups
Hybrid work arrangement with virtual and in-office work
Flexible scheduling within the hybrid work policy