Senior Contract Administration Rep – Hybrid

Securian Financial

. Enter required data accurately across applications, evidence of insurability, status changes, salary changes, coverage corrections or changes, ownership changes, and withdrawal requests .

Posted 10/15/2026full-timeSaint Paul • Minnesota • United StatesSenior💰 $19 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong data entry skills with a focus on accuracy and speed, while effectively managing time and prioritizing tasks. Exhibits a customer-focused approach and adaptability to learn multiple internal systems and processes.

Highest-signal resume keywords

Data Entry SkillsProblem-Solving SkillsCustomer FocusMicrosoft Office BasicsQuality Assurance (QA)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryQuality AssuranceProblem SolvingTime ManagementPrioritization

Soft Skills

Attention to DetailAdaptabilityVerbal CommunicationWritten CommunicationTeam Collaboration

Tools & Technologies

SalesforceMicrosoft Office

Industry Keywords

Customer ServiceService Level ObligationsCross-TrainingProcessing ProblemsInternal Systems

About the role

Key responsibilities & impact

Enter required data accurately across applications, evidence of insurability, status changes, salary changes, coverage corrections or changes, ownership changes, and withdrawal requests
Cross-train with team members and learn skills from other teams to provide backup support during peak volumes
Research and resolve processing problems, including program setup errors on customized plans
Obtain missing information through customer-focused correspondence, emails, and phone calls
Research and respond to team Inbox emails in a timely manner
Fulfill and process customer and client requests and spreadsheets as assigned
Prioritize work according to bill dates as needed
Support Salesforce and complete service requests assigned by the Enterprise Call Center
Participate in the Enterprise Call Center IM Chat rotation
Follow department quality and security standards
Complete work within service level obligations

Requirements

What you’ll need

Strong data entry skills including speed and accuracy
Ability to perform within established department goals including quality assurance (QA)
Good problem-solving skills and attention to detail
Ability to apply good judgment, including time management
Strong customer focus for internal and external customers
PC skills and Microsoft Office basics
Adaptability to learn multiple internal systems
Good prioritization skills and adaptability to change
Ability to work effectively independently and in a team environment
Solid work ethic, professionalism, and positive attitude
Good verbal and written communication skills
Willingness to suggest new ideas, processes, and procedures
Willingness to help others and be cross-trained in multiple tasks and departments
Flexibility to work overtime during peak volumes

Benefits

Comp & perks

Paid time off with additional PTO based on tenure
Parental, caregiver, bereavement, and military leave
Nine company paid holidays
Company-funded pension plan
401(k) retirement plan with company contribution up to 10 percent of eligible earnings, with a target of 5 percent
Medical, dental, and vision coverage from the first day of employment for associates and eligible family members
Company-sponsored volunteer events
Volunteer paid time off
Dollar-for-dollar matching gift program
Associate Resource Groups
Flexible hybrid work arrangement