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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling property and casualty claims, including evaluating insurance coverage, estimating costs, and negotiating settlements. Proficient in communication and customer service, with a strong focus on accuracy and timely reporting.
Highest-signal resume keywords
State Adjuster LicenseIIA-AIC DesignationClaims HandlingNegotiation SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ExaminationCost EstimationReport PreparationLitigation SupportCase Reserve Revision
Soft Skills
Strong Communication SkillsCustomer Service SkillsInterpersonal SkillsAttention to DetailTime Management
Certifications & Qualifications
State Adjuster LicenseIIA-AIC Designation
Industry Keywords
Property InsuranceCasualty InsuranceLoss Experience ReportsSettlement NegotiationInsurance Coverage
About the role
Key responsibilities & impact- Handle losses and claims for property and casualty insurers
- Examine insurance policies and other records to determine insurance coverage
- Interview, telephone, and/or correspond with claimants and witnesses regarding claims
- Consult police and hospital records and inspect property damage to determine the extent of company liability
- Estimate repair, replacement, or compensation costs
- Prepare findings reports and negotiate settlements with claimants
- Recommend litigation by the legal department when settlements cannot be negotiated
- Attend litigation hearings
- Revise case reserves in assigned claims files to cover probable costs
- Assist in preparing loss experience reports to help determine profitability and calculate adequate future rates
- Support the organization's quality programs
- Travel as required
- Perform other duties as assigned
Requirements
What you’ll need- Appropriate state adjuster license is required
- Bachelor’s degree from an accredited college or university preferred
- Obtain IIA-AIC designation within 12 to 18 months
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Demonstrated commitment to timely reporting
- Strong customer service skills
- Strong interpersonal skills
- Attention to detail and accuracy
- Good time management and organizational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies
Benefits
Comp & perks- Work-life balance
- Inclusive, barrier-free recruitment and selection processes
- Accommodation available during recruitment for candidates who require it
