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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling losses and claims for property and casualty insurers, including examining insurance policies, estimating costs, and negotiating settlements. Strong communication and organizational skills are essential for effective collaboration and timely reporting.
Highest-signal resume keywords
Insurance Claims HandlingIIA-AIC DesignationState Adjuster LicenseMicrosoft Office ProficiencyCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ExaminationCost EstimationReport PreparationNegotiationPolicy Analysis
Soft Skills
Strong Oral CommunicationStrong Written CommunicationAttention to DetailTime ManagementInterpersonal Skills
Certifications & Qualifications
IIA-AIC DesignationState Adjuster License
Industry Keywords
Property InsuranceCasualty InsuranceLoss Experience ReportsLitigation SupportClaims Management
About the role
Key responsibilities & impact- Handle losses and claims for property and casualty insurers
- Examine insurance policies and records to determine coverage
- Interview, telephone, and correspond with claimants and witnesses
- Consult police and hospital records
- Inspect property damage to determine the extent of company liability
- Estimate repair, replacement, or compensation costs
- Prepare findings reports and negotiate settlements with claimants
- Recommend litigation by the legal department when settlements cannot be negotiated
- Attend litigation hearings
- Revise case reserves in assigned claims files to cover probable costs
- Assist in preparing loss experience reports to help determine profitability
- Calculate adequate future rates
- Perform other assigned duties
- Support the organization's quality programs
- Travel as required
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred
- Obtain IIA-AIC designation within 12 to 18 months
- Appropriate state adjuster license is required
- No experience required
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Demonstrated commitment to timely reporting
- Strong customer service skills
- Strong interpersonal skills
- Attention to detail and accuracy
- Good time management and organizational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies
- Ability to stand and/or walk for long periods of time
- Ability to kneel, squat, bend, stoop, crawl, climb, and reach/work overhead
- Ability to work outdoors in hot and/or cold weather conditions
- Ability to lift/carry up to 50 pounds
- Ability to push/pull up to 100 pounds
- Ability to drive up to 4 hours per day
- Continual use of manual dexterity
- Hearing, vision, and talking abilities
Benefits
Comp & perks- Work-life balance
- Caring culture
- Career growth opportunities
- Great Place to Work® recognition
- Equal Opportunity Employer
- Drug-Free Workplace
- Reasonable accommodations considered
- Diversity, equity, and inclusion commitment