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Sedgwick

Claim Assistant – Technical Analyst

Sedgwick

. Set up and enter new claims into the system .

Posted 10/27/2026full-timePerth • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong claims administration capabilities, including processing payments and managing communications with customers, brokers, and insurers. Committed to providing outstanding service and driving claims to settlement in a corporate insurance environment.

Highest-signal resume keywords
Claims AdministrationCustomer Service ExperienceInsurance KnowledgeCommunication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims ProcessingPayment ProcessingSystem UpdatesData Entry
Soft Skills
Well OrganizedMotivatedOpen to Learning
Industry Keywords
InsuranceCorporate EnvironmentClaims SettlementLoss Adjusters

About the role

Key responsibilities & impact
  • Set up and enter new claims into the system
  • Update the system with review notes and additional inputs
  • Process payments
  • Manage communications through calls and emails to Customers, Brokers and Insurers
  • Assist with driving claims to settlement
  • Provide outstanding service and claims administration to Loss Adjusters

Requirements

What you’ll need
  • Previous administration, insurance or customer service experience in a corporate environment
  • Well organised and good communication skills
  • Open to working from 1.30pm to 8pm
  • Motivated to build a career in insurance
  • Open to new learning experiences

Benefits

Comp & perks
  • A structured and supportive career pathway that can lead you into becoming a loss adjuster or claims consultant
  • A bespoke hybrid working environment - we will support you on what works best
  • Entry to Sedgwick University Australia - our very own training framework to provide you with opportunity to complete a wide range of courses
  • Equal Opportunity Employer
  • Supportive and caring culture
  • Work-life balance