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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigating insurance claims, interpreting policy wording, and negotiating settlements while maintaining strong client relationships. Proficient in claims handling with a focus on analytical skills and advanced computer literacy.
Highest-signal resume keywords
Claims Handling ExperienceCIP DesignationNegotiating SkillsAnalytical SkillsLicensed in Local Province
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationCoverage AnalysisReport PreparationBilling ManagementDesktop Investigations
Soft Skills
Interpersonal SkillsCommunication Skills
Tools & Technologies
OfficeOutlookWeb-Based Applications
Certifications & Qualifications
CIP DesignationLicensed in Local Province
Industry Keywords
Insurance ClaimsPolicy WordingLoss CoverageClient Relationship ManagementContinuous Education
About the role
Key responsibilities & impact- Investigate insurance claims for insurers or third parties
- Review coverage analysis and interpret policy wording to confirm and apply coverage of losses
- Conduct comprehensive desktop investigations, obtain loss details, and determine claim coverage and validity
- Communicate with insureds and claimants
- Prepare reports and negotiate settlements
- Maintain accurate records using company custom computer systems
- Manage billing for assigned files within specified timelines
- Maintain relationships with existing clients to further develop business
- Complete continuous education on industry and legislative issues and changes
- Identify and coordinate task assignments utilizing field adjusters
- Perform other duties as assigned
Requirements
What you’ll need- Licensed in local province
- Obtain license in local province or other provinces combination within 6 months of hire date
- 4-Year college degree or equivalent or relative claim experience, or 2-year associate’s degree in related field
- Enrolled in CIP or completed CIP Designation
- 1–3 years of claims handling experience
- Proven adjusting, negotiating, and analytical skills
- Excellent interpersonal and communication skills
- Advanced computer skills including Office, Outlook, and web-based applications
Benefits
Comp & perks- Work-life balance
- Inclusive, barrier-free recruitment and selection processes
- Accommodation available during recruitment for candidates who require it