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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims management, including analyzing general liability claims, negotiating settlements, and ensuring compliance with insurance principles and laws. Proficient in maintaining client relationships and managing complex medical claims while adhering to industry best practices.
Highest-signal resume keywords
Claims Management ExperienceNegotiation SkillsInsurance Principles ExpertiseAnalytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisSubrogation ManagementClaims CodingMedical Management PracticesCost Containment PrinciplesMicrosoft Office ProficiencyPresentation SkillsLiability AssessmentSettlement NegotiationAction Plan Management
Soft Skills
Organizational SkillsInterpersonal SkillsTeam CollaborationJudgment and DiscretionDeadline Management
Industry Keywords
General Liability ClaimsSocial Security Application ProceduresMedicare Application ProceduresRecovery OffsetsDisability Duration
About the role
Key responsibilities & impact- Analyze mid- and higher-level general liability claims to determine benefits due
- Ensure ongoing adjudication of claims within company standards and industry best practices
- Identify subrogation of claims and negotiate settlements
- Manage mid-level general liability claims by gathering information to determine liability exposure
- Assign reserve values to claims, make claims payments as necessary, and settle claims up to designated authority level
- Assess liability and resolve claims within evaluation
- Approve and process assigned claims, determine benefits due, and manage action plans pursuant to the claim or client contract
- Manage subrogation of claims and negotiate settlements
- Communicate claim actions with claimants and clients
- Ensure claim files are properly documented and claims coding is correct
- Process complex lifetime medical and/or defined period medical claims, including state and physician filings and treatment decisions recommended by utilization review
- Maintain professional client relationships
- Support the organization's quality programs
- Perform other duties as assigned
Requirements
What you’ll need- Four (4) years of claims management experience or equivalent combination of education and experience required
- Bachelor's degree from an accredited college or university preferred
- Subject matter expertise in appropriate insurance principles and laws for the applicable line of business
- Knowledge of recoveries, offsets and deductions, claim and disability duration, cost containment principles, medical management practices, and Social Security and Medicare application procedures as applicable
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Good interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Service Expectations
- Ability to perform computer keyboarding
- Hearing, vision and talking abilities
- Clear and conceptual thinking ability; excellent judgment and discretion
- Ability to meet deadlines
Benefits
Comp & perks- Work-life balance
- Equal Opportunity Employer
- Drug-Free Workplace
- Diverse, equitable, and inclusive workplace
