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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and managing general liability claims, ensuring compliance with insurance principles and laws while maintaining strong client relationships. Proficient in negotiation, documentation, and claims processing to achieve optimal outcomes.
Highest-signal resume keywords
Claims Management ExperienceInsurance Principles ExpertiseNegotiation SkillsAnalytical SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisClaims AdjudicationSubrogation ManagementClaims ProcessingLiability AssessmentClaims CodingMedical Claims ProcessingReserve ValuationCost Containment PrinciplesDocumentation Management
Soft Skills
Excellent CommunicationStrong Organizational SkillsInterpersonal SkillsTeam CollaborationService Orientation
Industry Keywords
General Liability ClaimsRecoveryOffsetsDeductionsDisability DurationQuality ProgramsClient ContractsAction PlansService ExpectationsTravel Requirements
About the role
Key responsibilities & impact- Analyze mid- and higher-level general liability claims to determine benefits due
- Ensure ongoing adjudication of claims within company standards and industry best practices
- Identify subrogation of claims and negotiate settlements
- Gather information to determine liability exposure
- Assign reserve values, make claims payments, and settle claims up to designated authority level
- Assess liability and resolve claims within evaluation
- Approve and process assigned claims, determine benefits due, and manage action plans pursuant to the claim or client contract
- Manage subrogation of claims and negotiate settlements
- Communicate claim actions with claimants and clients
- Ensure claim files are properly documented and claims coding is correct
- Process complex lifetime medical and/or defined period medical claims when required, including state and physician filings and treatment decisions
- Maintain professional client relationships
- Support the organization's quality programs
- Perform other duties as assigned
Requirements
What you’ll need- Four (4) years of claims management experience or equivalent combination of education and experience required
- Bachelor's degree or college diploma preferred
- Subject matter expertise in applicable insurance principles and laws, recoveries, offsets and deductions, claim and disability duration, and cost containment principles
- Excellent oral and written communication
- PC literacy, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Good interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Service Expectations
- Ability to travel as required
Benefits
Comp & perks- Work-life balance
- Inclusive, barrier-free recruitment and selection processes
- Accommodation available during recruitment if required
