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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and managing general liability claims, ensuring compliance with industry standards and effective communication with clients. Proficient in negotiation and settlement processes, with a strong focus on maintaining professional relationships and accurate documentation.
Highest-signal resume keywords
Claims Management ExperienceInsurance Principles ExpertiseNegotiation SkillsAnalytical SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisClaims AdjudicationSubrogation IdentificationClaims Payment ProcessingClaims CodingMedical Claims ProcessingCost Containment PrinciplesLiability AssessmentReserve Value AssignmentAction Plan Management
Soft Skills
Excellent CommunicationStrong Organizational SkillsInterpersonal SkillsTeam CollaborationService Expectation Management
Industry Keywords
General Liability ClaimsInsurance LawsRecoveriesOffsetsDeductionsDisability DurationQuality ProgramsClient RelationshipsClaims SettlementEvaluation Processes
About the role
Key responsibilities & impact- Analyze mid- and higher-level general liability claims to determine benefits due
- Ensure ongoing adjudication of claims within company standards and industry best practices
- Identify subrogation opportunities and negotiate settlements
- Gather information to determine liability exposure
- Assign reserve values and make claims payments as necessary
- Settle claims up to the designated authority level
- Assess liability and resolve claims within evaluation
- Approve and process assigned claims and manage action plans pursuant to the claim or client contract
- Communicate claim actions with claimants and clients
- Document claim files properly and ensure accurate claims coding
- Process complex lifetime medical and/or defined-period medical claims when required
- Maintain professional client relationships
- Support the organization's quality programs
- Perform other assigned duties
Requirements
What you’ll need- Bachelor's degree or college diploma preferred
- Four (4) years of claims management experience or equivalent combination of education and experience required
- Subject matter expertise in insurance principles and laws for the relevant line of business
- Knowledge of recoveries, offsets and deductions, claim and disability duration, and cost containment principles
- Excellent oral and written communication
- PC literacy, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Good interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Service Expectations
- Ability to travel as required
Benefits
Comp & perks- Work-life balance
- Inclusive, barrier-free recruitment and selection processes
- Accommodation support during recruitment
- Professional growth and career development opportunities
