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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and processing workers compensation claims, negotiating settlements, and communicating effectively with claimants and clients. Proven ability to manage multiple priorities and meet deadlines while maintaining high standards of judgment and discretion.
Highest-signal resume keywords
Claims Management ExperienceWorkers Compensation Claims AnalysisNegotiation of Claim SettlementsCommunication with Claimants and ClientsReporting to Excess Carriers
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisClaims ProcessingNegotiation SkillsInvestigative SkillsProblem SolvingJudgmentComputer Keyboarding
Soft Skills
Clear ThinkingDiscretionAbility to Handle Work-Related Stress
Certifications & Qualifications
Professional Certification
Industry Keywords
Workers CompensationClaims AdjudicationSubrogationCustomer-Facing SolutionsIndustry Best Practices
About the role
Key responsibilities & impact- Analyze mid- and higher-level workers compensation claims to determine benefits due
- Ensure ongoing adjudication of claims within company standards and industry best practices
- Identify subrogation of claims and negotiate settlements
- Analyze and process claims through action plans toward timely resolution
- Investigate and gather information to determine claim exposure
- Negotiate settlement of claims within designated authority
- Communicate claim activity and processing with claimants and clients
- Report claims to the excess carrier and respond to requests for directions
- Leverage Sedgwick's global network of experts to learn and share insights
- Deliver customer-facing solutions to clients across industries
Requirements
What you’ll need- High School Diploma or GED required
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- 4 years of claims management experience or equivalent combination of education and experience required
- Ability to analyze and process workers compensation claims
- Ability to investigate and gather information to determine claim exposure
- Ability to negotiate claim settlements within designated authority
- Ability to communicate claim activity and processing with claimants and clients
- Ability to report claims to excess carriers and respond to requests for directions
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress and multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding
- Hearing, vision and talking
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Opportunity to work in an agile environment
- Career development and promotional growth opportunities
- Medical, dental, vision, 401K on day one
- 401k matching
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Flexible work location, autonomy in daily work, and career path
- Professional development opportunities
