Claims Assistant – Workers Compensation

Sedgwick

. Set up and enter new claims into the claims management system .

Posted 9/22/2026full-timeRemote • Florida • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in claims management processes, including data entry, payment processing, and customer service. Capable of managing multiple priorities while maintaining quality and meeting deadlines.

Highest-signal resume keywords

Claims Management SystemCustomer ServiceData EntryClerical ExperienceProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryPayment ProcessingDocument PreparationComputer KeyboardingFilingFaxingPhotocopyingReport CreationClaims ProcessingMedical Appointment Scheduling

Soft Skills

Clear ThinkingExcellent JudgmentTroubleshootingDiscretionAbility to Handle Stress

Certifications & Qualifications

Professional Certification

Industry Keywords

Clerical ExperienceCustomer Service ExperienceQuality ProgramsHigh School DiplomaGED

About the role

Key responsibilities & impact

Set up and enter new claims into the claims management system
Input and review notes and diaries in the claims management system as instructed
Process payments
Process mail and handle filing, faxing, and photocopying
Review, prepare, create, and/or send letters, reports, and forms
Answer and initiate telephone calls
Set up medical appointments
Provide customer service as required
Complete assigned activities and projects, including preparing and distributing computer reports
Perform other assigned duties
Support the organization's quality programs

Requirements

What you’ll need

High School Diploma or GED required
Bachelor's degree from an accredited college or university preferred
Professional certification as applicable to line of business preferred
Six (6) months of clerical or customer service experience, or equivalent combination of education and experience, required
Clear and conceptual thinking ability
Excellent judgment, troubleshooting, problem solving, analysis, and discretion
Ability to handle work-related stress
Ability to handle multiple priorities simultaneously
Ability to meet deadlines
Computer keyboarding
Hearing, vision, and talking
Must work in a drug-free workplace

Benefits

Comp & perks

Flexible work schedule
Referral incentive program
Opportunity to work in an agile environment
Career development and promotional growth opportunities
Medical, dental, and vision benefits
401K on day one
Remote work flexibility and autonomy in daily work, location, and career path