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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills in processing and investigating claims, with the ability to negotiate settlements effectively. Capable of managing multiple priorities and meeting deadlines while maintaining clear communication with claimants and clients.
Highest-signal resume keywords
Claims AnalysisNegotiation SkillsProblem SolvingGeneral Office ExperienceClaims Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingInvestigation SkillsSettlement NegotiationAdjudication StandardsAction Plan Development
Soft Skills
Clear ThinkingExcellent JudgmentTroubleshootingDiscretionStress Management
Tools & Technologies
Computer Keyboarding
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Liability ClaimsBodily Injury ClaimsClaim ExposureClaims RepresentativesExcess Carrier
About the role
Key responsibilities & impact- Analyze reported lower-level general and bodily injury liability claims to determine benefits due
- Ensure ongoing adjudication of claims within company standards and industry best practices
- Analyze and process claims through action plans to timely resolution
- Investigate and gather information to determine claim exposure
- Handle lower-level liability and/or physical damage claims under close supervision
- Support claims representatives, examiners, and leads with larger or more complex claims
- Negotiate claim settlements within designated authority
- Communicate claim activity and processing with claimants and clients
- Report claims to the excess carrier and respond to requests for directions
Requirements
What you’ll need- High School Diploma or GED required
- One (1) year of general office experience or equivalent combination of education and experience required
- Claims industry experience preferred
- Ability to analyze and process claims
- Ability to investigate and gather information to determine claim exposure
- Ability to negotiate settlements within designated authority
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress
- Ability to handle multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding
- Travel as required
- Hearing, vision, and talking abilities
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- Medical, dental, vision, and 401K on day one