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About the role
Key responsibilities & impact- Analyze low-level workers compensation claims to determine benefits due
- Ensure ongoing adjudication of claims within company standards and industry best practices
- Adjust medical-only claims and minor lost-time workers compensation claims under close supervision
- Support claims representatives, examiners, and leads with larger or more complex claims
- Process workers compensation claims, determining compensability and benefits due
- Monitor reserve accuracy and file necessary documentation with state agency
- Communicate claim action and processing with claimants, clients, and appropriate medical contacts
- Ensure claim files are properly documented and claims coding is correct
- Process routine payments, prescriptions, and status reports for lifetime or defined-period medical claims as needed
- Maintain professional client relationships
- Support the organization's quality programs
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or GED
- Licenses as required
- One (1) year of general office experience or equivalent combination of education and experience required
- Claims industry experience preferred
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress
- Ability to handle multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding
- Hearing, vision, and talking
- Ability to travel as required
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- Medical, dental, and vision insurance
- 401(k) and matching
- Paid time off (PTO)
- Disability and life insurance
- Employee assistance program
- Flexible spending or health savings account
- Other additional voluntary benefits
