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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and processing complex bodily injury claims, with a strong focus on personal and commercial auto policies. Proficient in managing litigation processes and vendor coordination while ensuring compliance with state regulations and quality standards.
Highest-signal resume keywords
Claims Management ExperienceKnowledge of Auto PoliciesStrong Communication SkillsState Adjusting LicensesVendor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisInvestigation TechniquesLiability DeterminationDamage EvaluationDocumentation and CodingLitigation ManagementSubrogation PursuitRisk Transfer IdentificationAction Plan DevelopmentMicrosoft Office Proficiency
Soft Skills
Team CollaborationPresentation Skills
Certifications & Qualifications
State Adjusting LicensesProfessional Certification
Industry Keywords
Bodily Injury ClaimsCommercial Transportation ClaimsPersonal Line ClaimsVendor CoordinationExcess Carriers ReportingQuality Programs
About the role
Key responsibilities & impact- Analyze and process complex bodily injury auto and commercial transportation claims
- Review coverage, complete investigations, determine liability, and evaluate the scope of damages
- Process complex auto commercial and personal line claims, including bodily injury
- Ensure claim files are properly documented and correctly coded
- Manage the litigation process on litigated claims
- Coordinate vendor management, including independent adjusters
- Report large claims to excess carriers
- Develop and maintain action plans to meet state-required contact deadlines
- Identify and pursue subrogation and risk transfer opportunities; secure and dispose of salvage
- Communicate claim actions and processing with insureds, clients, and agents or brokers
- Support the organization's quality programs
- Perform other duties as assigned
Requirements
What you’ll need- Five (5) years of claims management experience or equivalent combination of education and experience required
- In-depth knowledge of personal and commercial line auto policies, coverages, principles, and laws
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Ability to work in a team environment
- Secure and maintain state adjusting licenses as required for the position
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- Medical, dental, vision, 401(k), and matching from day one
- Paid time off (PTO)
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits