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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and processing complex bodily injury auto and commercial transportation claims, with a strong focus on liability determination, documentation accuracy, and effective communication with stakeholders. Proficient in managing the litigation process and vendor coordination while ensuring compliance with state regulations.
Highest-signal resume keywords
Claims Management ExperienceKnowledge of Auto PoliciesState Adjusting LicensesStrong Communication SkillsVendor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisLiability DeterminationDocumentation CodingSubrogation IdentificationRisk Transfer EvaluationLitigation ManagementAction Plan DevelopmentMicrosoft Office ProficiencyKeyboarding SkillsBodily Injury Claims Processing
Soft Skills
Team CollaborationClear Thinking AbilityJudgement and DiscretionDeadline Management
Certifications & Qualifications
Professional Certification in Claims ManagementState Adjusting Licenses
Industry Keywords
Bodily Injury ClaimsCommercial Transportation ClaimsCoverage InvestigationVendor CoordinationExcess Carrier Reporting
About the role
Key responsibilities & impact- Analyze and process complex bodily injury auto and commercial transportation claims
- Review coverage and complete investigations
- Determine liability and evaluate the scope of damages
- Process complex auto commercial line claims, including bodily injury
- Ensure claim files are properly documented and coded correctly
- Manage the litigation process on litigated claims as needed
- Coordinate vendor management, including independent adjusters
- Report large claims to excess carriers
- Develop and maintain action plans to meet state-required contact deadlines
- Identify and pursue subrogation and risk transfer opportunities
- Secure and dispose of salvage
- Communicate claim action and processing with insureds, clients, and agents or brokers
- Support the organization's quality programs
- Perform other duties as assigned
Requirements
What you’ll need- Five (5) years of claims management experience or equivalent combination of education and experience required
- In-depth knowledge of personal and commercial line auto policies, coverages, principles, and laws
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Ability to work in a team environment
- Secure and maintain the State adjusting licenses as required for the position
- Computer keyboarding
- Hearing, vision, and talking
- Clear and conceptual thinking ability
- Excellent judgement and discretion
- Ability to meet deadlines
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k and matching
- PTO
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending account or health savings account
- Other additional voluntary benefits
- Work-life balance
- Caring culture