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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in managing complex bodily injury auto and commercial transportation claims, with a strong understanding of personal and commercial line auto policies and the ability to effectively communicate with insureds, clients, and agents. Proficient in developing action plans to meet deadlines and ensuring compliance with state requirements.
Highest-signal resume keywords
Claims Management ExperienceKnowledge of Auto PoliciesStrong Communication SkillsState Adjusting LicensesVendor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisInvestigation TechniquesLiability DeterminationDocumentation and CodingSubrogation IdentificationRisk Transfer OpportunitiesSalvage DisposalDeadline ManagementPC LiteracyKeyboarding
Soft Skills
Team CollaborationJudgement and DiscretionClear ThinkingPresentation Skills
Tools & Technologies
Microsoft Office
Certifications & Qualifications
State Adjusting Licenses
Industry Keywords
Bodily Injury ClaimsCommercial Transportation ClaimsPersonal Line ClaimsLitigation ProcessVendor CoordinationQuality Programs
About the role
Key responsibilities & impact- Analyze and process complex bodily injury auto and commercial transportation claims
- Review coverage, complete investigations, determine liability, and evaluate the scope of damages
- Process complex auto commercial and personal line claims, including bodily injury
- Ensure claim files are properly documented and coded correctly
- Manage the litigation process on litigated claims
- Coordinate vendor management, including independent adjusters
- Report large claims to excess carriers
- Develop and maintain action plans to meet state-required contact deadlines and move files toward resolution
- Identify and pursue subrogation and risk transfer opportunities
- Secure and dispose of salvage
- Communicate claim action and processing with insureds, clients, and agents or brokers
- Support the organization's quality programs
- Perform other duties as assigned
Requirements
What you’ll need- Five (5) years of claims management experience or equivalent combination of education and experience required
- In-depth knowledge of personal and commercial line auto policies, coverages, principles, and laws
- Strong oral and written communication, including presentation skills
- PC literacy, including Microsoft Office products
- Ability to work in a team environment
- Secure and maintain the State adjusting licenses as required for the position
- Computer keyboarding
- Hearing, vision and talking
- Clear and conceptual thinking ability
- Excellent judgement and discretion
- Ability to meet deadlines
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k and matching
- PTO
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Work-life balance
- Caring culture
- Equal opportunity workplace
- Drug-free workplace