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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and processing complex bodily injury claims, with a strong understanding of personal and commercial auto policies and the ability to manage litigation processes effectively. Proficient in communication and documentation, ensuring compliance with state requirements and quality standards.
Highest-signal resume keywords
Claims Management ExperiencePersonal And Commercial Line Auto PoliciesLitigation Process ManagementState Adjusting LicensesMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisCoverage ReviewLiability DeterminationDamage EvaluationDocumentation CodingSubrogation IdentificationRisk Transfer PursuitSalvage DisposalAction Plan DevelopmentDeadline Management
Soft Skills
Oral CommunicationWritten CommunicationTeam CollaborationJudgmentDiscretion
Tools & Technologies
Microsoft Office
Certifications & Qualifications
State Adjusting Licenses
Industry Keywords
Bodily Injury ClaimsAuto ClaimsCommercial Transportation ClaimsVendor ManagementExcess Carriers Reporting
About the role
Key responsibilities & impact- Analyze and process complex bodily injury auto and commercial transportation claims
- Review coverage and complete investigations
- Determine liability and evaluate the scope of damages
- Process complex auto commercial and personal line claims, including bodily injury
- Ensure claim files are properly documented and correctly coded
- Manage the litigation process on litigated claims
- Coordinate vendor management, including independent adjusters
- Report large claims to excess carriers
- Develop and maintain action plans to meet state-required contact deadlines
- Identify and pursue subrogation and risk transfer opportunities
- Secure and dispose of salvage
- Communicate claim action and processing with insureds, clients, and agents or brokers
- Support the organization's quality programs
- Perform other duties as assigned
Requirements
What you’ll need- Five (5) years of claims management experience or equivalent combination of education and experience required
- In-depth knowledge of personal and commercial line auto policies, coverages, principles, and laws
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Ability to work in a team environment
- Secure and maintain the State adjusting licenses as required for the position
- Computer keyboarding
- Hearing, vision, and talking
- Clear and conceptual thinking ability
- Excellent judgment and discretion
- Ability to meet deadlines
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k and matching
- PTO
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Work-life balance
- Caring culture
- Career growth opportunities
