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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and processing complex bodily injury claims, with a strong understanding of personal and commercial auto policies and the ability to manage litigation processes effectively. Proficient in vendor management and maintaining compliance with state-required deadlines.
Highest-signal resume keywords
Claims Management ExperienceBodily Injury Claims ProcessingKnowledge of Auto PoliciesStrong Communication SkillsState Adjusting Licenses
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisCoverage ReviewLiability DeterminationDamage EvaluationDocumentation and CodingLitigation ManagementSubrogation IdentificationSalvage Disposal
Soft Skills
Team CollaborationPresentation Skills
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Professional Certification
Industry Keywords
Auto ClaimsCommercial Transportation ClaimsVendor ManagementRisk Transfer OpportunitiesQuality Programs
About the role
Key responsibilities & impact- Analyze and process complex bodily injury auto and commercial transportation claims
- Review coverage and complete investigations
- Determine liability and evaluate the scope of damages
- Process complex auto commercial and personal line claims, including bodily injury
- Ensure claim files are properly documented and coded correctly
- Manage the litigation process on litigated claims
- Coordinate vendor management, including independent adjusters assisting claim investigations
- Report large claims to excess carriers
- Develop and maintain action plans to meet state-required contact deadlines and drive prompt resolution
- Identify and pursue subrogation and risk transfer opportunities
- Secure and dispose of salvage
- Communicate claim actions and processing with insureds, clients, and agents or brokers
- Support the organization's quality programs
- Perform other assigned duties
Requirements
What you’ll need- Five (5) years of claims management experience or equivalent combination of education and experience required
- In-depth knowledge of personal and commercial line auto policies, coverages, principles, and laws
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- Strong oral and written communication, including presentation skills
- PC literacy, including Microsoft Office products
- Ability to work in a team environment
- Secure and maintain the state adjusting licenses as required for the position
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- Medical, dental, and vision coverage
- 401(k) and matching
- Paid time off (PTO)
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
