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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and processing workers compensation claims, negotiating settlements, and communicating effectively with claimants and clients. Holds relevant licenses and certifications while managing multiple priorities and deadlines in a high-stress environment.
Highest-signal resume keywords
Workers Compensation Claims AnalysisClaims Management ExperienceNegotiation of SettlementsCommunication with Claimants and ClientsLicensure in IA, TX or FL
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingInvestigation of Claim ExposureAdjudication of ClaimsReporting to Excess CarriersAction Plan Development
Soft Skills
Clear ThinkingExcellent JudgmentProblem SolvingDiscretionAbility to Handle Work-Related Stress
Tools & Technologies
Computer Keyboarding
Certifications & Qualifications
Professional Certification in Line of Business
Industry Keywords
Claims ManagementClient Service RequirementsService ExpectationsBest PracticesMultiple Priorities
About the role
Key responsibilities & impact- Analyze workers compensation claims on behalf of clients to determine benefits due
- Ensure ongoing adjudication of claims within service expectations, industry best practices, and client service requirements
- Analyze and process claims through action plans to timely resolution
- Investigate and gather information to determine claim exposure
- Negotiate claim settlements within designated authority
- Communicate claim activity and processing with claimants and clients
- Report claims to the excess carrier
- Respond to requests for directions professionally and promptly
Requirements
What you’ll need- High School Diploma or GED required
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- 5 years of claims management experience or equivalent combination of education and experience required
- Must be licensed in IA, TX or FL
- Ability to analyze and process workers compensation claims
- Ability to investigate and gather information to determine claim exposure
- Ability to negotiate settlements within designated authority
- Ability to communicate claim activity and processing with claimants and clients
- Ability to report claims to excess carriers and respond to requests for directions
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress and multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding ability
- Hearing, vision and talking abilities
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- Medical, dental, and vision coverage
- 401K and matching
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Flexible and autonomous daily work, location, and career path
- Professional development opportunities
