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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing General Liability and Bodily Injury claims, negotiating settlements, and managing claims processes effectively. Possesses strong communication skills to interact with claimants and clients while ensuring compliance with jurisdictional requirements.
Highest-signal resume keywords
Claims Management ExperienceGeneral Liability AnalysisBodily Injury Claims InvestigationSettlement NegotiationClient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisClaims ProcessingNegotiationInvestigationReporting
Soft Skills
Problem SolvingJudgmentDiscretionStress ManagementTime Management
Certifications & Qualifications
Professional CertificationHome State License
Industry Keywords
General LiabilityBodily InjuryClaims AdjudicationJurisdiction KnowledgeClient Service Requirements
About the role
Key responsibilities & impact- Analyze General Liability and Bodily Injury claims on behalf of clients to determine benefits due
- Ensure ongoing adjudication of claims within service expectations, industry best practices, and client service requirements
- Process claims through action plans toward appropriate and timely resolution
- Investigate claims and gather information to determine claim exposure
- Negotiate claim settlements within designated authority
- Communicate claim activity and processing with claimants and clients
- Report claims to excess carriers
- Respond professionally and promptly to requests for directions
Requirements
What you’ll need- High School Diploma or GED required
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- 5 years of claims management experience or equivalent combination of education and experience required
- Home state license required
- Knowledge of all states' jurisdictions
- Ability to analyze General Liability and Bodily Injury claims
- Ability to investigate claims and gather information to determine exposure
- Ability to negotiate settlements within designated authority
- Ability to communicate claim activity and processing with claimants and clients
- Ability to report claims to excess carriers and respond to requests for directions
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress and multiple priorities
- Ability to meet deadlines
- Computer keyboarding, hearing, vision, and talking abilities
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Opportunity to work in an agile environment
- Career development and promotional growth opportunities
- Medical, dental, and vision coverage
- 401(k) and matching
- Paid time off (PTO)
- Disability insurance
- Life insurance
- Employee assistance program
- Flexible spending account or health savings account
- Other additional voluntary benefits
