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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing and processing general liability and bodily injury claims, with a strong ability to negotiate settlements and communicate effectively with claimants and clients. Possesses a solid understanding of jurisdictional requirements and the ability to manage multiple priorities while meeting deadlines.
Highest-signal resume keywords
Claims Management ExperienceNegotiation SkillsGeneral Liability AnalysisCommunication SkillsProfessional Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisInvestigation SkillsSettlement NegotiationReporting ClaimsComputer Keyboarding
Soft Skills
Excellent JudgmentProblem SolvingClear ThinkingDiscretionAbility to Handle Stress
Certifications & Qualifications
Professional CertificationHome State License
Industry Keywords
Bodily Injury ClaimsService ExpectationsIndustry Best PracticesClient RequirementsJurisdiction Knowledge
About the role
Key responsibilities & impact- Analyze and process general liability and bodily injury claims
- Develop action plans to investigate claims and gather information to determine exposure
- Resolve claims appropriately and timely while meeting service expectations, industry best practices, and client requirements
- Negotiate claim settlements within designated authority
- Communicate claim activity and processing with claimants and clients
- Report claims to the excess carrier
- Respond professionally and promptly to requests for directions
Requirements
What you’ll need- High School Diploma or GED required
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- 2 years of claims management experience or equivalent combination of education and experience required
- Home state license required
- Knowledge of all states' jurisdictions
- Ability to analyze general liability and bodily injury claims
- Ability to investigate claims and gather information to determine exposure
- Ability to negotiate settlements within designated authority
- Ability to communicate claim activity and processing with claimants and clients
- Ability to report claims to the excess carrier and respond to requests for directions
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress and multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding ability
- Hearing, vision, and talking abilities
Benefits
Comp & perks- Flexible work schedule
- Referral incentive program
- Opportunity to work in an agile environment
- Career development and promotional growth opportunities
- Medical, dental, and vision coverage
- 401K on day one
- 401K matching
- PTO
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Remote work flexibility and autonomy