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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing property claims, effectively communicating with various stakeholders, and guiding customers through the claims process while negotiating fair settlements. Committed to achieving the Chartered Institute of Loss Adjusters' Cert CILA qualification.
Highest-signal resume keywords
Claims ManagementProperty Claims ExperienceExcellent Communication SkillsNegotiation SkillsCert CILA Qualification Commitment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims HandlingSettlement RecommendationClaims Process GuidanceClaims ProgressionComplex Detail Explanation
Soft Skills
Customer ServiceCollaborationProblem Solving
Certifications & Qualifications
Cert CILA
Industry Keywords
Loss AdjusterInsurance ClaimsUK InsurancePolicyholdersContractors
About the role
Key responsibilities & impact- Support the Loss Adjuster throughout the handling of claims
- Serve as the first point of contact for customers
- Guide customers through the claims process
- Decipher claim details and recommend settlements
- Collaborate with contractors to get property repairs completed
- Explain complex details to claimants
- Organise and progress claims independently
- Communicate with policyholders, insurers, contractors, and other stakeholders
- Help resolve claims for trusted UK insurance brands
Requirements
What you’ll need- Experience in a claims environment, ideally property claims
- Excellent communication skills
- Ability to speak with and write to policyholders, insurers, contractors, and more
- Ability to explain complex details clearly
- Ability to negotiate fair settlements
- Commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification
Benefits
Comp & perks- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
- Sedgwick University training and development program with more than 15,000 courses on demand
- Training specific to roles
- Opportunities to continue your formal education
- Comprehensive training to develop your skills
- Chance to earn the Chartered Institute of Loss Adjusters' Cert CILA qualification