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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in triaging patient calls, applying nursing processes, and providing appropriate care advice while ensuring adherence to quality assurance standards. Proficient in utilizing multiple computer applications for data entry and assessment in a clinical setting.
Highest-signal resume keywords
Active RN Compact LicensureClinical Practice ExperienceTriage ProtocolsEffective Verbal CommunicationComputer Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TriageNursing ProcessPatient AssessmentData EntryEmergency InterventionClinical JudgmentCost-Effective CareReferral ManagementQuality AssuranceComputer Keyboarding
Soft Skills
Clear ThinkingExcellent JudgmentDiscretionDeadline Management
Tools & Technologies
Computer ApplicationsTelephonic Assessment Systems
Certifications & Qualifications
Active RN Compact Licensure
Industry Keywords
Patient CareHealth InformationEmergency CareSelf-CareClinical Practice
About the role
Key responsibilities & impact- Triage calls to assess needs and provide appropriate care advice and disposition
- Promote cost-effective outcomes and safely facilitate return to work
- Apply all phases of the nursing process when triaging calls
- Identify caller needs by triaging and obtaining general health information and/or physician services referral
- Evaluate alternative treatment needs through telephonic contact and assessment with service providers
- Triage patients using defined protocols and enter pertinent data into the computer system
- Identify life-threatening emergencies and recommend appropriate interventions
- Refer issues requiring physician intervention in a timely manner
- Direct patients to the appropriate level of care, including emergency rooms, urgent care facilities, primary treating physicians, or self-care
- Demonstrate effective verbal communication skills
- Adhere to quality assurance standards
- Serve as a resource to triage team members
Requirements
What you’ll need- Active unrestricted RN compact licensure required
- Two (2) years of recent clinical practice experience
- Proficiency in multiple screens and multiple computer applications
- Bachelor's degree in nursing (BSN) preferred
- Computer keyboarding
- Hearing, vision and talking
- Clear and conceptual thinking ability
- Excellent judgement and discretion
- Ability to meet deadlines
Benefits
Comp & perks- Remote work environment
- Work-life balance
- Professional development opportunities
- Continuing education credits
- Team building initiatives
- Medical benefits
- Dental benefits
- Vision benefits
- 401K
- PTO
- Benefits beginning your first day