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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and organizational skills while supporting claims operations and collaborating with experts in various specialty areas. Capable of completing projects related to insurance coverages and principles, with a focus on customer service and teamwork.
Highest-signal resume keywords
Claims Operations SupportCustomer Service ExperienceStrong Oral And Written Communication SkillsMicrosoft Office ProficiencyAdjuster License Pursuit
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims Data DocumentationProject CompletionInsurance Coverage AnalysisForensic Accounting KnowledgeFire Investigation Knowledge
Soft Skills
Organizational SkillsInterpersonal SkillsTeamwork Ability
Certifications & Qualifications
Adjuster License
Industry Keywords
Claims Specialty AreasLoss Experience AnalysisPhysical Characteristics Of RisksClaims Inspection Process
About the role
Key responsibilities & impact- Complete non-complex projects related to claims operations, including field, desk, and estimating software activities
- Network with adjusters and other Sedgwick colleagues
- Participate in a defined learning path to pursue an adjuster license within 12 months of hire
- Complete assigned projects involving claims specialty areas such as engineering, forensic accounting, and fire investigation
- Assist property experts with projects and participate in meetings
- Train on insurance coverages and principles, including analysis of loss experience, financial conditions, and physical characteristics of risks
- Under the direction of a claims expert, interact with insureds and document claims data, visuals, and related evidence
- Support experts in the claims inspection process
- Perform other duties as assigned
- Travel as required
Requirements
What you’ll need- High school diploma or GED required
- One (1) year of customer service, construction or related experience, or equivalent combination of education and experience required
- Strong oral and written communication skills
- PC literate, including Microsoft Office products
- Organizational skills
- Excellent interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
- Ability to travel as required
- Ability to climb, crawl, stoop, kneel, reach/work overhead, lift/carry up to 50 pounds, push/pull up to 100 pounds, and drive up to 4 hours per day
- Must have continual use of manual dexterity
Benefits
Comp & perks- Work-life balance
- Career growth opportunities
- Caring culture
- Great Place to Work® workplace recognition
- Equal Opportunity Employer
- Drug-Free Workplace