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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in processing disability claims and ensuring timely payments while maintaining effective communication with claimants. Exhibits strong organizational skills and computer literacy to manage documentation and claims status efficiently.
Highest-signal resume keywords
Claims ProcessingDisability Benefits DeterminationOral And Written CommunicationMicrosoft Office ProficiencyOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingDisability Benefits DeterminationTyping Skills
Soft Skills
Oral CommunicationWritten CommunicationOrganizational Skills
Tools & Technologies
Microsoft OfficeClaims System
Industry Keywords
Disability PlansWorkers CompensationSocial Security Disability IncomeDocumentation Requirements
About the role
Key responsibilities & impact- Process claims and determine benefits due under disability plans
- Make timely payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets
- Ensure ongoing processing of claims
- Make determinations to approve non-complex disability claims or recommend denial to the team lead
- Inform claimants of required documentation, time frames, payment information, and claim status by phone, written correspondence, and/or claims system
Requirements
What you’ll need- High school diploma or GED required
- Strong oral and written communication
- Computer literacy, including Microsoft Office products and Windows environment
- Organizational skills
- Must meet minimum typing requirements
- Clerical or customer service experience or equivalent combination of education and experience preferred
- Ability to meet physical, auditory, visual, and mental work environment requirements
- Must live near the Dynamic Center of Excellence at 7795 Walton Parkway, Suite 200, New Albany, OH 43054
Benefits
Comp & perks- A stable, consistent work environment — both in-office and virtual
- Comprehensive training program
- Dedicated mentor and manager
- Career development and promotional opportunities
- Diverse, all-inclusive benefits package
- Medical, dental, and vision insurance
- 401K and matching
- Paid time off (PTO)
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits