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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex environmental liability claims, including investigation, negotiation, and settlement strategies. Proficient in analyzing insurance coverage and maintaining professional client relationships while ensuring compliance with legal and organizational standards.
Highest-signal resume keywords
Claims Management ExperienceEnvironmental Liability Insurance KnowledgeNegotiation SkillsAnalytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisInvestigation ReportingClaim Reserve CalculationCost Containment TechniquesFraud InvestigationSettlement Strategy DevelopmentLegal Compliance MonitoringClaim CodingPerformance CompetenciesPC Literacy
Soft Skills
Organizational SkillsInterpersonal SkillsTeam CollaborationJudgement and DiscretionPresentation Skills
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Professional Certification
Industry Keywords
Environmental Liability ClaimsInsurance PrinciplesLegal ActionsSubrogationRecovery Opportunities
About the role
Key responsibilities & impact- Analyze and process complex or technically difficult environmental liability claims
- Investigate and gather information to determine claim exposure
- Manage claims through action plans to timely and appropriate resolution
- Conduct or assign full investigations and provide investigation reports for new events, claims, and legal actions
- Analyze complex liability insurance coverage and policies
- Negotiate claim settlements up to designated authority level
- Calculate and assign timely and appropriate claim reserves and monitor reserve adequacy
- Recommend settlement strategies and bring structured settlement proposals as necessary
- Coordinate legal defense, assign attorneys, support investigations, and review attorney invoices
- Monitor counsel compliance with client guidelines
- Use cost containment techniques and strategic vendor partnerships to reduce claim costs
- Identify and investigate fraud, subrogation, contribution, recovery, and case management opportunities
- Represent the company in depositions, mediations, and trial monitoring as needed
- Communicate claim activity and processing with clients
- Maintain professional client relationships
- Ensure claim files are properly documented and claim coding is correct
- Refer cases to supervisors and management as appropriate
- Delegate work and mentor assigned staff
- Support the organization's quality programs
- Perform other duties as assigned
Requirements
What you’ll need- Eight (8) years of claims management experience or equivalent combination of education and experience required
- Bachelor's degree from an accredited college or university preferred
- Licenses as required
- Professional certification as applicable to line of business preferred
- In-depth knowledge of appropriate environmental liability insurance principles and laws for line-of-business handled
- Knowledge of recoveries, offsets and deductions, claim duration, and cost containment principles and application procedures
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent negotiation skills
- Good interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
- Ability to perform computer keyboarding
- Hearing, vision and talking ability
- Clear and conceptual thinking ability
- Excellent judgement and discretion
- Ability to meet deadlines
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k and matching
- PTO
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Work-life balance
- Caring culture
- Equal Opportunity Employer
- Drug-Free Workplace
