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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling property and casualty claims, including examining policies, estimating costs, and negotiating settlements. Proficient in communication and customer service, with a strong focus on attention to detail and organizational skills.
Highest-signal resume keywords
Claims HandlingInsurance Policy ExaminationNegotiation SkillsCustomer ServiceIIA-AIC Designation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementCost EstimationReport PreparationLitigation SupportCase Reserve Revision
Soft Skills
Strong Communication SkillsInterpersonal SkillsAttention to DetailTime ManagementOrganizational Skills
Tools & Technologies
Microsoft Office
Certifications & Qualifications
State Adjuster LicenseIIA-AIC Designation
Industry Keywords
Property InsuranceCasualty InsuranceLoss Experience ReportsSettlement NegotiationClaims Files
About the role
Key responsibilities & impact- Handle losses and claims for property and casualty insurers
- Examine insurance policies and other records to determine insurance coverage
- Interview, telephone, and/or correspond with claimants and witnesses regarding claims
- Consult police and hospital records and inspect property damage to determine the extent of company liability
- Estimate repair, replacement, or compensation costs
- Prepare reports of findings and negotiate settlements with claimants
- Recommend litigation by the legal department when settlements cannot be negotiated
- Attend litigation hearings
- Revise case reserves in assigned claims files to cover probable costs
- Assist in preparing loss experience reports to help determine profitability and calculate adequate future rates
- Perform other duties as assigned
- Support the organization's quality programs
- Travel as required
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred
- Obtain IIA-AIC designation within 12 to 18 months
- Appropriate state adjuster license is required
- Strong oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Demonstrated commitment to timely reporting
- Strong customer service skills
- Strong interpersonal skills
- Attention to detail and accuracy
- Good time management and organizational skills
- Ability to work independently or in a team environment
- Ability to meet or exceed Performance Competencies
- Must be able to stand and/or walk for long periods of time
- Must be able to kneel, squat or bend
- Must be able to work outdoors in hot and/or cold weather conditions
- Ability to climb, crawl, stoop, kneel, reaching/working overhead
- Able to lift/carry up to 50 pounds
- Able to push/pull up to 100 pounds
- Able to drive up to 4 hours per day
- Continual use of manual dexterity
Benefits
Comp & perks- Work-life balance
- Caring culture
- Career growth opportunities
- Equal Opportunity Employer
- Drug-Free Workplace