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Sedgwick

Field Case Manager

Sedgwick

. Work face to face with injured workers and medical providers .

Posted 11/2/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical and rehabilitation knowledge to effectively advocate for injured workers, coordinate care, and facilitate timely return-to-work strategies. Proficient in communication and problem-solving to manage complex medical conditions and ensure optimal resource utilization.

Highest-signal resume keywords
Medical KnowledgeRehabilitation ExperienceCCM CertificationPatient AdvocacyCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Treatment PlanningComplex Condition ManagementService-Resource IdentificationCost-Effective Resource UtilizationComputer Keyboarding
Soft Skills
JudgmentProblem-SolvingDiscretionStress ManagementMultitasking
Certifications & Qualifications
CCMCDMSCRC
Industry Keywords
Health ServicesHuman ServicesPatient CareAdvocacyDallas Region

About the role

Key responsibilities & impact
  • Work face to face with injured workers and medical providers
  • Facilitate advocacy, progressive medical treatment, and timely return-to-work
  • Act as a liaison and provide communication between all involved parties
  • Apply medical, clinical, or rehabilitation knowledge to manage complex medical conditions, treatment planning, and recovery
  • Serve as a patient advocate for injured workers, families, and caregivers
  • Support, guide, and coordinate care throughout the recovery process
  • Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, service-resource identification, and service facilitation
  • Identify appropriate providers and facilities across the continuum of services
  • Ensure resources are used timely and cost-effectively to obtain optimum value for clients and reimbursement sources
  • Maintain a home-based office while traveling frequently throughout the Dallas region

Requirements

What you’ll need
  • Must live in the Dallas, TX region
  • Medical/clinical or rehabilitation knowledge and experience
  • Bachelor’s degree in a health or human services field required
  • One of the following certifications required: CCM, CDMS, or CRC
  • RN licensure preferred
  • Valid driver’s license required
  • High-speed internet required
  • Successful completion of a motor vehicle record (MVR) check may be required where job-related
  • Clear and conceptual thinking ability
  • Excellent judgment, troubleshooting, problem-solving, analysis, and discretion
  • Ability to handle work-related stress
  • Ability to handle multiple priorities simultaneously and meet deadlines
  • Computer keyboarding ability
  • Ability to travel as required
  • Hearing, vision, and talking abilities

Benefits

Comp & perks
  • Remote work environment with a home-based office
  • Flexibility and autonomy in daily work, location, and career path
  • Professional development opportunities
  • Continuing education credits
  • Team building initiatives
  • Diverse and comprehensive benefits package
  • Three medical plans to choose from
  • Two dental plans to choose from
  • Tuition reimbursement eligibility
  • 401(k) plan matching 50% of employee contributions up to the first 6% saved
  • 4 weeks PTO in the first full year
  • Reasonable accommodations when applicable and appropriate