Field Case Manager

Sedgwick

. Work face to face with injured workers and medical providers .

Posted 10/27/2026full-timeHendersonville • Tennessee • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient advocacy, complex medical condition management, and effective communication among injured workers, medical providers, and families. Proficient in treatment planning and resource coordination to facilitate timely recovery and autonomy for clients.

Highest-signal resume keywords

RN LicensureCCM CertificationCDMS CertificationCRC CertificationMedical Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Treatment PlanningRecovery ManagementAdvocacyService CoordinationResource IdentificationComplex Medical Condition ManagementProblem SolvingAnalysisJudgmentComputer Keyboarding

Soft Skills

Clear ThinkingDiscretionStress ManagementMultitaskingDeadline Management

Certifications & Qualifications

CCMCDMSCRC

Industry Keywords

Patient AdvocacyMedical ProvidersInjured WorkersRehabilitationHealth ServicesHuman ServicesCare CoordinationCost-Effective Resource ManagementCommunicationNashville Region

About the role

Key responsibilities & impact

Work face to face with injured workers and medical providers
Facilitate advocacy, progressive medical treatment, and timely return-to-work
Act as a liaison and provide communication between all involved parties
Manage complex medical conditions, treatment planning, and recovery from illness or injury
Serve as patient advocate for injured workers, families, and caregivers
Support, guide, and coordinate care throughout the recovery process
Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, service-resource identification, and service facilitation
Identify appropriate providers and facilities across the continuum of services
Ensure resources are used timely and cost-effectively to obtain optimum value for clients and reimbursement sources
Maintain a home-based office while traveling frequently throughout the Nashville region

Requirements

What you’ll need

Must live in the Nashville, TN region
RN licensure preferred
Bachelor’s degree in health or human services field required
One of the following certifications required: CCM, CDMS, or CRC
Valid driver’s license required
High-speed internet required
Employment may be contingent upon successful completion of a job-related motor vehicle record (MVR) check
Medical/clinical or rehabilitation knowledge and experience
Ability to apply knowledge to complex medical conditions, treatment planning, and recovery from illness or injury
Clear and conceptual thinking ability
Excellent judgment, troubleshooting, problem solving, analysis, and discretion
Ability to handle work-related stress and multiple priorities simultaneously
Ability to meet deadlines
Computer keyboarding ability
Ability to travel as required
Hearing, vision, and talking abilities

Benefits

Comp & perks

Blended work environment
Professional development opportunities
Continuing education credits
Team building initiatives
Diverse and comprehensive benefits package
Three medical plans to choose from
Two dental plans to choose from
Tuition reimbursement eligibility
401(k) plan matching 50% of contributions up to the first 6% saved
4 weeks PTO in the first full year
Ongoing learning and professional growth opportunities
Strong team environment and culture of support
Recognition and celebration of successes and achievements