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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims management and recovery procedures, with strong analytical and organizational skills to ensure compliance and quality control. Proficient in payroll administration and effective communication to manage employee benefit overpayments.
Highest-signal resume keywords
Claims Management ExperienceFinancial ExperienceTechnical Knowledge Of Recovery RequirementsExcellent Oral And Written CommunicationPC Literacy Including Microsoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Benefit CalculationsRecovery ProceduresQuality ControlFile ReviewsPayroll AdministrationAnalytical SkillsNegotiation SkillsJudgment And Discretion
Soft Skills
Organizational SkillsInterpersonal SkillsTeam Collaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
ComplianceOverpaymentsDisability ClaimsWorkers' Compensation
About the role
Key responsibilities & impact- Calculate employee benefit overpayments
- Obtain reimbursements from overpaid disability and workers' compensation cases
- Ensure compliance with established recovery procedures and standards
- Maintain quality control
- Conduct periodic file reviews of team members' files
- Provide payroll administration services for claimants receiving payments from outside company systems
- Coordinate recovery activity on assigned cases
- Refer cases to collection agencies as applicable
- Notify employees verbally and in writing of claim overpayments
- Perform manual calculations of employee benefit overpayments
- Perform other duties as assigned
- Support the organization's quality programs
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred
- Licenses as required
- Three (3) years of financial experience or equivalent combination of education and experience required
- Claims management experience preferred
- Good knowledge of claims management
- Technical knowledge of recovery requirements
- Excellent oral and written communication, including presentation skills
- PC literacy, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Good judgment and discretion skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) and matching
- PTO
- Disability insurance
- Life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
- Reasonable accommodations when applicable and appropriate
