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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating business requirements into technical specifications and system documentation, with a strong focus on system integrations, data flows, and client-facing application support. Proficient in managing technical dependencies and risks while ensuring successful client adoption and operational readiness.
Highest-signal resume keywords
Systems AnalysisTechnical Requirements DocumentationSystem IntegrationsAgile Delivery EnvironmentsClient-Facing Application Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SpecificationsSystem InterfacesAPIsData ModelsData FlowsTechnical Design DocumentationSingle Sign-On (SSO) ImplementationsTechnical Complexity AssessmentRequirements TraceabilityDefect Triage
Soft Skills
Analytical SkillsProblem-SolvingCritical ThinkingCollaborationCommunication
Certifications & Qualifications
Bachelor’s Degree in Information SystemsBachelor’s Degree in Computer ScienceBachelor’s Degree in Engineering
Industry Keywords
Enterprise EnvironmentsRegulated EnvironmentsAgile MethodologyTechnical LiaisonClient Onboarding
About the role
Key responsibilities & impact- Partner with BA/PO to analyze approved business requirements, workflows, rules, and acceptance expectations
- Translate approved requirements into detailed system requirements, technical specifications, and actionable technical tasks
- Document system behavior, integrations, interfaces, data impacts, mappings, edge cases, and non-functional considerations
- Identify technical impacts, dependencies, constraints, and impediments and provide recommendations to Engineering and Architecture
- Maintain traceability from approved business requirements through technical specifications, design, testing, and delivered system behavior
- Support backlog readiness by ensuring technical requirements, dependencies, impacts, and system considerations are understood before development
- Provide input into user story LOE and planning by assessing technical complexity, system impacts, dependencies, and implementation risks
- Validate delivered system behavior against documented technical requirements and support Development/QA issue analysis and defect triage
- Create technical documentation, including technical design documentation (TDD)
- Develop and maintain technical release documentation
- Manage Single Sign-On (SSO) implementations, certificate renewals, and ongoing maintenance for client-facing applications
- Serve as primary technical liaison for clients during SSO onboarding, configuration, testing, and deployment
- Lead system configuration conversations for client implementation projects
- Facilitate configuration execution, production readiness reviews, and cutover activities
- Provide post-implementation support for ongoing operations and successful client adoption
Requirements
What you’ll need- Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field from an accredited college or university preferred
- Five (5) years of related experience or an equivalent combination of education and experience required
- Experience translating business requirements into technical or system specifications required
- Experience supporting system integrations, data flows, and application behavior
- Experience working in agile or hybrid delivery environments preferred
- Experience in enterprise or regulated environments preferred
- Advanced systems analysis and technical requirements documentation skills
- Ability to translate complex business needs into scalable technical solutions
- Experience defining system interfaces, APIs, data models, and integrations
- Understanding of system architecture, dependencies, and data flows
- Ability to assess complexity, dependencies, risks, and technical trade-offs
- Strong analytical, problem-solving, and critical-thinking capabilities
- Ability to work independently and manage multiple priorities
- Collaboration across Product, Business, Architecture, Development, QA, and Operations
- Excellent written and verbal communication skills
Benefits
Comp & perks- Work-life balance
- Reasonable accommodations when applicable and appropriate
- Equal opportunity workplace
- Drug-free workplace