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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing general liability claims, determining benefits due, and ensuring accurate documentation and coding. Maintains professional relationships while effectively managing multiple priorities and deadlines in a customer-oriented environment.
Highest-signal resume keywords
General Liability ExperienceClaims AnalysisClaims DocumentationCustomer-OrientedProblem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingBenefits DeterminationReserve Accuracy MonitoringDocumentation FilingComputer Keyboarding
Soft Skills
EnthusiasticCollaborativeMotivatedEmpathicSolution-Focused
Certifications & Qualifications
Home State License
Industry Keywords
Claims Industry ExperienceLower-Level Liability ClaimsPhysical Damage ClaimsAdjudication StandardsClient Relationships
About the role
Key responsibilities & impact- Analyze reported lower-level general liability claims to determine benefits due
- Ensure ongoing adjudication of claims within company standards and industry best practices
- Handle lower-level liability and/or physical damage claims under close supervision
- Support claims representatives, examiners, and leads with larger or more complex claims
- Process general liability claims, determine compensability and benefits due, monitor reserve accuracy, and file required documentation with state agencies
- Communicate claim actions and processing with claimants, clients, and appropriate medical contacts
- Ensure claim files are properly documented and claims coding is correct
- Process routine payments, prescriptions, and status reports for lifetime or defined-period medical claims when required
- Maintain professional client relationships
Requirements
What you’ll need- High school diploma or GED required
- One (1) year of general office experience or equivalent combination of education and experience required
- Claims industry experience preferred
- General Liability experience preferred
- Home state license preferred
- Enthusiastic, collaborative, motivated, customer-oriented, empathic, and solution-focused
- Ability to analyze claims and determine benefits due
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress and multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding ability
- Hearing, vision, and talking abilities
Benefits
Comp & perks- Career development and promotional growth opportunities through increasing responsibilities
- Diverse and comprehensive benefits package
- Flexible work schedule
- Ability to work in an agile environment
- Referral incentive program
- Medical, dental, and vision insurance
- 401(k) and matching
- Paid time off (PTO)
- Disability and life insurance
- Employee assistance program
- Flexible spending account or health savings account
- Other additional voluntary benefits
- Reasonable accommodations where applicable and appropriate
