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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in General Liability claims management, including the ability to develop claim and defense strategies, handle high-exposure cases, and facilitate resolutions through effective communication with clients and legal counsel.
Highest-signal resume keywords
General Liability Claims Management ExperienceHigh-Exposure Claims HandlingClaim And Defense Strategy DevelopmentSettlement Opportunity IdentificationLegal Counsel Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementLegal Inquiry HandlingSettlement IdentificationAccrued Liability AdjustmentSubrogation ManagementAction Plan CreationReport ReviewInvestigation RequestingMediation ParticipationTrial Attendance
Soft Skills
Excellent JudgmentProblem SolvingClear ThinkingDiscretionStress Management
Tools & Technologies
Computer Keyboarding
Industry Keywords
General LiabilityClaims ManagementLitigationComplex CoverageClient AuthorizationLegal Performance MonitoringReturn-To-Work FacilitationMediationsArbitrationsCourt Orders
About the role
Key responsibilities & impact- Adjudicate complex customer claims for a dedicated client
- Handle high-end General Liability cases involving serious injuries, complex coverage scenarios, and legal inquiries or disputes
- Review and act on reports and forms; respond to inquiries
- Seek legal opinion and early resolution; communicate resolutions to appropriate parties
- Respond to decisions, agreements, and court orders; create action plans; determine examination needs; obtain client authorization
- Identify settlement/redemption cases
- Gather and document additional information and coordinate with client designees
- Request legal/private investigations; assign and coordinate with local counsel; monitor local counsel performance
- Respond to plaintiff's counsel, union, employee, or client requests
- Identify issues and formulate defense strategies
- Establish or adjust accrued liability and approve administrative expenses
- Identify subrogation opportunities and manage the process
- Attend and participate in mediations, trials, arbitrations, or hearings as needed
- Work with partners to facilitate early return-to-work
- Develop strategies to bring cases to satisfactory resolution
Requirements
What you’ll need- General Liability claims management experience required
- Five (5) years of General Liability claims management experience or equivalent combination of education and experience required
- Bachelor's degree from an accredited college or university preferred
- Experience handling high-exposure claims involving serious injuries, complex coverage scenarios, and litigation
- Ability to develop claim and defense strategies
- Ability to partner with clients and legal counsel
- Ability to identify settlement opportunities and drive complex claims toward resolution
- Clear and conceptual thinking ability
- Excellent judgment, troubleshooting, problem solving, analysis, and discretion
- Ability to handle work-related stress
- Ability to handle multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding
- Ability to travel as required
Benefits
Comp & perks- Flexibility and autonomy in daily work, location, and career path
- Professional development opportunities
- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- Medical, dental, and vision benefits
- 401K on day one
- 401k matching
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Additional voluntary benefits