FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing damage collections, processing claims, and maintaining accurate records while ensuring compliance with corporate standards. Strong communication and organizational skills are essential for liaising with various stakeholders and resolving customer queries efficiently.
Highest-signal resume keywords
Damage Collections ManagementClaims ProcessingCustomer Relationship ManagementBusiness Management SystemsData Accuracy and Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingDamage Invoice ManagementRecord KeepingData AnalysisPayment Tracking
Soft Skills
Excellent Communication SkillsHighly OrganisedSelf-MotivatedTeam CollaborationProblem Solving
Tools & Technologies
Claims Management SystemsBusiness Management Systems
Industry Keywords
Damage RecoveryCustomer QueriesAccident ReportsVehicle Damage AssessmentsClaims Handling
About the role
Key responsibilities & impact- Manage damage collections and damage-related customer queries
- Provide ongoing support to the damage collections team and FNOL Contacts team
- Manage receivables and ensure damage invoices are paid on time by leisure and corporate customers
- Send monthly reminders and statements to customers
- Track incoming payments and participate in calls with key stakeholders
- Handle customer contact cases, queries, and disputes related to damage charges
- Investigate and process damage invoices
- Prepare documentation to support recovery of damage costs
- Liaise with rental locations, insurance providers, maintenance teams, claim handlers, and customers
- Maintain accurate records within internal systems
- Ensure claims are opened within agreed timescales
- Obtain and correctly match accident reports, photographs, vehicle damage assessments, and other supporting evidence to claims
- Gather additional information and ensure corporate standards and procedures are followed
- Support efficient recovery and resolution of motor damage claims
Requirements
What you’ll need- Previous experience working in an office or administrative environment is advantageous
- Experience using claims or business management systems is desirable
- Excellent written and verbal communication skills
- Ability to maintain high levels of accuracy when processing claims, recording data, and handling documentation
- Highly organised and self-motivated
- Ability to prioritise workloads and manage multiple tasks in a fast-paced environment
- Ability to work independently using initiative and consistently meet deadlines
- Ability to analyse information, make informed decisions, and progress claims efficiently
- Proven ability to work collaboratively as part of a team
- Ability to build positive working relationships across different departments
Benefits
Comp & perks- Bonus/incentive scheme
- 20 days' annual leave entitlement
- Pension contribution
- Bike to Work Scheme
- Tax Saver Travel Scheme
- Discounted onsite Gym Membership (Dublin 4)
- Discounted onsite Montessori (Dublin 4)
- EAP – Employee Assistance Programme
- Life Cover
- PHI – Permanent Health Insurance
- Exams & Professional Membership Fees
- Professional and personal development opportunities
- Flexible and hybrid working
- Wellbeing initiatives
- Learning and development opportunities
- Professional qualifications through partnership with the Insurance Institute
- Inclusive workplace