Patient Care Coordinator

Sedgwick

. Reach out to patients regarding new or processing referrals, confirm demographic information, provide referral updates, and confirm delivery of goods or services .

Posted 9/24/2026full-timeRemote • Florida • United StatesJuniorMid-Level💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare network operations, patient care scheduling, and referral management while ensuring compliance with state regulations and workers compensation guidelines. Strong communication and organizational skills are essential for effective collaboration with vendors, claims adjusters, and team members.

Highest-signal resume keywords

Healthcare Network ExperiencePatient Care SchedulingReferral ManagementCustomer Service SkillsMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Referral ProcessingBilling Information ConfirmationAnalytical SkillsReport WritingCritical Thinking

Soft Skills

Strong Organizational SkillsExcellent Communication SkillsInterpersonal SkillsSelf-StarterTeam Collaboration

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Claims AdjusterVendor ManagementQuality ProgramsPerformance CompetenciesCredit Security Clearance

About the role

Key responsibilities & impact

Reach out to patients regarding new or processing referrals, confirm demographic information, provide referral updates, and confirm delivery of goods or services
Communicate with vendor partners, claims adjusters, and nurse case managers about referrals
Procure vendor partners for requested goods or services
Make or take calls regarding existing, new, or team members’ referrals
Provide quotes to clients for approval and follow up to obtain written approval
Ensure referrals are medically necessary and approved by the claims adjuster
Confirm required billing information and move referrals to billing each day
Process referrals according to state regulations and workers compensation guidelines
Perform other assigned duties
Support organizational quality programs
Travel as required

Requirements

What you’ll need

High school diploma or GED required
Two (2) years of industry experience in healthcare network and patient care scheduling, or equivalent combination of education and experience required
Strong customer service skills
Strong critical thinking skills
Self-starter
Excellent oral and written communication skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Ability to create and complete comprehensive, accurate and constructive written reports
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Credit security clearance, confirmed via a background credit check, is required

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401k and matching
PTO
Disability insurance
Life insurance
Employee assistance
Flexible spending account or health savings account
Other additional voluntary benefits
Reasonable accommodations when applicable and appropriate