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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing claims from initiation to closure, with a strong focus on analyzing documentation, determining liability, and processing compensation claims. Proficient in customer relations and possesses a solid understanding of insurance products and relevant legal conventions.
Highest-signal resume keywords
Claims ManagementProperty Damage ExpertiseIRSI Convention ProficiencyCIDECOP Convention ProficiencyInsurance Product Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims AnalysisLiability DeterminationCompensation Claims ProcessingDocumentation ReviewAdministrative Law Knowledge
Soft Skills
Active ListeningPatienceProblem SolvingOrganizational SkillsInterpersonal Skills
Tools & Technologies
IT Tools
Certifications & Qualifications
Post-Secondary Qualification in Insurance or Law
Industry Keywords
Claims NotificationsCustomer RelationsBrokers LiaisonCompensation PaymentsCivil Law
About the role
Key responsibilities & impact- Receive and register claims notifications
- Manage claims independently from opening to closure, including recovery proceedings
- Analyze supporting documentation and contractual coverage
- Determine liability
- Process compensation claims and monitor them within the required deadlines
- Liaise with brokers and industry professionals to complete claim files
- Process compensation payments to policyholders
Requirements
What you’ll need- Minimum two-year post-secondary qualification in insurance or law
- Significant initial professional experience as a Claims Handler, particularly in Property Damage
- Proficiency in the IRSI and CIDECOP conventions and general civil law
- Knowledge of administrative law is a plus
- Strong interest in customer relations
- Patience and active listening skills
- Good knowledge of insurance products
- Ability to work independently and solve problems
- Proficiency with IT tools
- Strong writing skills
- Excellent organizational and interpersonal skills, with a strong team spirit
- Proficiency in English is a plus
Benefits
Comp & perks- Family health insurance (additional coverage available; 60% employer contribution) and disability/death benefits
- Meal vouchers (60% employer contribution)
- Remote work available
- Flexible working hours