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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling property and casualty claims, including evaluating insurance policies, conducting investigations, and negotiating settlements. Proficient in preparing comprehensive reports and utilizing technology for efficient claims management.
Highest-signal resume keywords
Property And Casualty Claims HandlingIIA-AIC DesignationState Adjuster LicenseNegotiating SkillsAnalytical And Interpretive Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EvaluationDocument ExaminationInvestigation ConductingCost EstimationReport PreparationSettlement NegotiationRegulatory Document FilingCase Reserve RevisionSalvage And Subrogation HandlingPerformance Competencies
Soft Skills
Empathetic Claims HandlingStrong Communication SkillsOrganizational SkillsInterpersonal SkillsAbility To Handle Work-Related Stress
Tools & Technologies
Microsoft OfficeAutomation Tools
Certifications & Qualifications
IIA-AIC DesignationState Adjuster License
Industry Keywords
Insurance PoliciesClaim FormsLoss ReportsSettlement ChecksLitigation ParticipationCaseload Management
About the role
Key responsibilities & impact- Handle property and casualty losses and claims valued up to $15,000 for insurers
- Examine documents, records, loss reports, and related documentation
- Evaluate insurance policies, claim forms, endorsements, carrier instructions, and records to determine coverage
- Conduct investigations and gather official reports, including police and hospital records
- Inspect physical damage or written damage estimates to determine company liability
- Interview, telephone, and correspond with claimants and witnesses
- Estimate repair, replacement, or compensation costs
- Prepare findings reports and negotiate claim settlements according to carrier instructions
- Issue settlement checks and file regulatory documents
- Handle salvage and subrogation as applicable
- Recommend litigation when settlements cannot be negotiated
- Attend litigation hearings and participate in depositions as necessary
- Revise case reserves to cover probable costs
- Maintain an expected caseload efficiently
- Use technology and automation tools for claim handling
- Send claims exceeding $15,000 in gross losses to leadership for authority approval
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree from an accredited college or university preferred
- Must obtain IIA-AIC designation within 12 to 18 months in the role
- Appropriate state adjuster license is required
- Three (3) years of related experience or equivalent combination of education and experience required
- Prior experience handling property and casualty claims is a plus but not required
- Empathetic claims handling demeanor
- Strong communication, analytical, organizational, and interpersonal skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Negotiating skills
- Ability to create and complete comprehensive, accurate and constructive written reports
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
- Ability to handle work-related stress and multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding ability
- Travel as required
Benefits
Comp & perks- Work-life balance
- Caring culture
- Reasonable accommodations when applicable and appropriate
- Equal opportunity employment
- Drug-free workplace